Senior Product Manager, Platform Experience

Ondo Finance

19h • Remote

About The Position

We're hiring a Senior Product Manager, Platform Experience to own the customer-facing experience across the Ondo Finance App — the single interface through which users discover, understand, buy, sell, trade, and manage Ondo's products (Stocks, Treasuries, Portfolios, and more).
This role owns the quality and coherence of the end-to-end user experience, with a particular focus on retention, usability, and long-term customer value. You'll turn complex financial and blockchain infrastructure into simple, intuitive, and trustworthy product.
This is a senior, hands-on individual-contributor role. You'll work closely with Engineering, Design, Legal, Compliance, Operations, and other Product leaders to define strategy, prioritize opportunities, write clear requirements, and ship meaningful improvements. Our product management function is young and fast-moving — you'll help define it from the ground up, which makes this a high-ownership, high-visibility role.

Requirements

• 5+ years of product management experience, including owning customer-facing products from concept through launch.
• A track record of building and shipping high-quality consumer or prosumer products, with a sharp instinct for intuitive, low-friction UX.
• Experience with fintech, brokerage, investing, trading, payments, crypto, or other sophisticated financial products.
• A working understanding of capital markets and financial product mechanics — trading, order books, execution, settlement, and liquidity.
• Genuine, hands-on familiarity with crypto and DeFi products; a working knowledge of onchain financial primitives.
• Strong analytical skills — able to define metrics, evaluate performance, and use data to drive prioritization.
• Excellent written and verbal communication; able to write sharp, well-reasoned PRDs and explain tradeoffs to both engineers and executives.
• High ownership, strong organization, and comfort operating independently in an ambiguous, fast-moving environment — able to get the right people in a room, ask the right questions, and move things forward without top-down direction.
• Ability to influence cross-functional teams without relying on formal authority.
• US-hours based (preference per current team structure).

Nice To Haves

• Experience building brokerage, investing, trading, neobanking, or wealth-management products.
• Experience with tokenization, real-world assets (RWAs), or onchain financial infrastructure.
• Familiarity with decentralized exchanges, wallets, smart contracts, or blockchain transaction flows.
• Experience designing for both sophisticated and first-time financial users.
• Experience working closely with Legal, Compliance, Operations, or market-structure teams.
• Experience in a strong product and design culture.

Responsibilities

• Own the customer-facing experience across the Ondo Finance App.
• Ensure the quality and coherence of the end-to-end user experience, focusing on retention, usability, and long-term customer value.
• Translate complex financial and blockchain infrastructure into simple, intuitive, and trustworthy product.
• Define strategy, prioritize opportunities, write clear requirements, and ship meaningful improvements.
• Help define the product management function from the ground up.
• Establish clear metrics and feedback loops around usability, retention, adoption, and customer satisfaction.
• Translate qualitative research and quantitative signals into product decisions and roadmap prioritization.
• Ensure high-impact product initiatives move effectively from discovery through launch, measurement, and iteration.
• Build core experiences and patterns to support new products and capabilities as Ondo expands.

Benefits

• Competitive compensation including salary, future token rights, and/or equity (according to your preferences)
• Full benefits (medical, vision, and dental)
• Flexible vacation policy (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed