Senior Product Manager, Value realization

Humana

1d•$104,000 - $143,000•Remote

About The Position

Humana is seeking a Senior Product Manager to drive delivery of new reporting requirements for the Next Best Action (NBA) program and support measurement tracking. This hands-on execution role translates measurement strategy into shipped, trusted reporting through close partnership with development, data science, and analytics teams. Reporting to and partnering with the Lead Product Manager, NBA Measurement & Reporting, the role defines requirements, manages the development backlog, and tracks business outcomes, model performance, and operational metrics. The focus is delivery execution: clarifying requirements, managing dependencies, and validating reporting, while building proficiency in product strategy. The position works with business stakeholders and cross-functional partners to deliver accurate, consistent, decision-ready reporting and dashboards. It also contributes to improvements in measurement and reporting capabilities, supports documentation and knowledge transfer, and communicates progress and risks to stakeholders. This is a remote position with occasional travel to Humana offices for training or meetings. Work-from-home associates must have internet service with at least 25 Mbps download and 10 Mbps upload speeds and a dedicated workspace that protects member PHI/HIPAA information. Scheduled hours are 40 per week. The stated annual base pay range is $104,000–$143,000, with eligibility for a performance-based bonus incentive plan.

Requirements

Bachelor’s degree in Marketing, Business Administration, Computer Science, Information Technology, or a related field.
3–6+ years of product management or product owner experience, including hands-on delivery of a product, reporting, or analytics capability; experience in a complex, regulated environment is preferred within this qualification.
Ability to translate needs into clear requirements and partner with development teams to ship, including backlog management, user stories, and acceptance criteria.
Working knowledge of KPIs/OKRs and measurement concepts, with ability to track metrics, interpret analyses objectively, and validate reporting.
Ability to build cross-functional relationships and gather requirements across data science, analytics, and business teams.
Experience with agile methodologies, backlog management, and participation in PI Planning.
Awareness of modern technology and data/analytics concepts and ability to translate technical concepts for non-technical stakeholders.
Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies.
Working knowledge of Azure DevOps (ADO) and Jira Align.
Ability to meet work-from-home internet requirements of at least 25 Mbps download and 10 Mbps upload, and to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.

Nice To Haves

Product or agile certification, such as CSPO, SAFe, PMP, or equivalent.
Familiarity with BI and reporting tools such as Power BI.
Experience partnering with data science or engineering teams to deliver reporting and measurement capabilities.
Thrives in highly collaborative projects, builds consensus effectively, and navigates ambiguity.

Responsibilities

Translate measurement and reporting needs into epics, features, user stories, and acceptance criteria for development teams.
Drive delivery of new reporting requirements and serve as the day-to-day product point of contact during development.
Manage and prioritize the reporting backlog, sequencing work by business impact and dependencies.
Participate in sprint planning, backlog refinement, reviews, demos, and retrospectives; clarify requirements and help unblock issues.
Manage dependencies and risks, track progress, adjust plans, and escalate when timelines or scope are at risk.
Assist with tracking NBA business KPIs and effectiveness, model performance, and operational metrics.
Support the KPI and metric framework by ensuring metrics are accurately and consistently captured and clearly defined for each audience.
Validate reporting and dashboards against acceptance criteria before release, checking that data is accurate, consistent, and decision-ready.
Generate and maintain regular reports and dashboards to track progress and surface actionable insights for the Lead Product Manager and stakeholders.
Maintain documentation of metric definitions, reporting logic, and processes.
Partner with development, data science, and analytics teams to align on requirements, evaluation approaches, and reporting outputs.
Gather requirements from business stakeholders and upstream teams and represent their needs in backlog items and delivery plans.
Provide progress updates, demo features, gather feedback, and manage stakeholder expectations.
Build and maintain relationships with Marketing, Digital, call center (CCC), and IT partners.
Use data-informed analysis to identify reporting issues and recommend improvements; critically evaluate information to detect flawed or misleading data.
Identify enhancement opportunities and contribute to idea canvases and business cases for expanding measurement and reporting capabilities.
Apply growing product expertise to solve problems, seeking guidance primarily for the most complex tasks.