Senior Product Manager, Virtual Care

Oscar Health•San Francisco, CA

2d•$163,944 - $215,177•Remote

About The Position

Oscar is hiring a Senior Product Manager to lead product development for Oscar Virtual Care (OVC), improving how members access care and how clinicians deliver it. The work spans the experience before, during, and after a visit, including intake, scheduling, clinical documentation, treatment, and follow-up. The role connects product decisions to the cost and quality of care by partnering with clinical and business teams. The Senior Product Manager will identify where technology can improve access to virtual care and health assessments, support effective clinical workflows, and reduce administrative work for care teams. They will turn ambiguous problems into clear product direction, align partners around priorities, and collaborate with engineering, design, and data science to deliver and measure results. This is a fully remote position open to candidates who reside in San Francisco, California. The role reports to a Director, Product Management. The base salary range is $163,944.00–$215,176.50 per year. The position is eligible for employee benefits, unlimited vacation, company equity grants, and annual performance bonuses.

Requirements

At least 6 years of experience collaborating cross-functionally with engineers, designers, operations experts, and others in Product Management or a Product Management-adjacent role.
At least 4 years of experience driving rigorous prioritization processes.
At least 4 years of experience with technology systems and basic technology infrastructure, including backend services, database relationships, and database tools such as SQL.
At least 2 years of experience leading complex, cross-domain initiatives.
At least 2 years of experience root-causing ambiguous problems, building roadmaps toward solutions, and executing against those roadmaps.

Nice To Haves

At least 1 year of experience building clinician-facing experiences.

Responsibilities

Define and execute the Virtual Care product strategy and roadmap, prioritizing investments by their expected impact on affordability, clinical outcomes, member experience, and operating efficiency.
Lead discovery with members, clinicians, and operations teams; combine user research and data analysis to identify problems, challenge assumptions, and develop business cases for product investments.
Improve the member journey from finding and accessing care through visits and follow-up, reducing friction in intake and scheduling, improving visit completion, and supporting care-team coordination.
Build clinician tools for reviewing medical history, documenting encounters, addressing care gaps, and ordering appropriate tests and treatments.
Evaluate AI and automation opportunities to reduce administrative work while maintaining clinical quality.
Define success metrics and measure clinical, financial, and operational impact; use findings to refine priorities and improve the post-launch experience.
Align clinical, operations, engineering, design, and data science partners by providing clear recommendations, working through competing needs and tradeoffs, and establishing decisions.
Own complex initiatives from problem definition through delivery, including writing requirements, managing dependencies and risks, and resolving cross-team issues.
Mentor more junior product team members and help strengthen the product team’s talent.
Comply with applicable laws and regulations and perform other duties as assigned.