About The Position

At PNC, employees work together to deliver strong customer experiences and foster an inclusive workplace. This Senior Product Manager role is within PNC’s Asset Management Group (AMG) Investment Office organization and is based in Pittsburgh, Pennsylvania, or Philadelphia, Pennsylvania. PNC describes the position as in-office and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. The role contributes to managing and advancing strategic priorities and projects within the AMG Investment Office. It leads stakeholders through discovery, scope definition, and delivery of operational and technology-based strategic solutions, while navigating compliance, risk, and cross-functional collaboration. The position also encompasses product-management responsibilities: driving business and financial results through the selection, design, development, and promotion of products or experiences; using technology, operations, and data analytics to deliver differentiated customer experiences; developing business cases and plans; monitoring product and market trends; managing product development and rollout; partnering with internal stakeholders; supporting first-line risk, compliance, and audit needs; and recommending product or marketing changes to improve results. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. Successful candidates typically have a university or college degree and at least five years of industry-relevant experience; a comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree. A bachelor’s degree is listed, with no required certifications or licenses.

Requirements

  • Typically requires a university or college degree and 5 or more years of industry-relevant experience; a comparable combination of education, job-specific certification(s), and experience may be considered in lieu of a degree.
  • Bachelor’s degree listed under Education.
  • Experience with project management lifecycle processes, including agile and waterfall methods.
  • Ability to manage multiple competing priorities while staying aligned with line-of-business strategy.
  • Ability to critically challenge decisions to help ensure the best outcomes.
  • Familiarity with compliance, risk, and control frameworks in financial services or the investment industry.
  • Strong analytical and communication skills to capture business needs, discussion items, decisions, and action items.
  • Ability to take charge and hold more senior resources accountable for deadlines.
  • Customer-focused approach and ability to assess and manage risks in alignment with PNC’s Enterprise Risk Management Framework.

Nice To Haves

  • PMP certification.
  • Preferred skills include business objectives, customer solutions, marketing, product development, product management, and sales.
  • Competencies include business acumen, collaboration, competitive-environment awareness, decision-making and critical thinking, design thinking, effective communication, emerging technologies, innovation, product-line knowledge, problem solving, producing results, and solutions development.

Responsibilities

  • Define and communicate the vision to project teams to address client requirements and support successful project execution and AMG Investment Office business objectives.
  • Own the creation and integrity of project plans and risk and issue logs.
  • Document action items and hold stakeholders accountable for assigned tasks.
  • Work with stakeholders to consider potential solutions before decisions are made and provide critical challenge to those decisions.
  • Coordinate change governance with business partners, technology teams, and controls partners.
  • Drive business and financial results through the selection, design, development, and promotion of products or experiences.
  • Develop business cases, business plans, and product or experience rollouts.
  • Monitor product, technology, and market trends; recommend new products, enhancements, and innovative features.
  • Manage product development, production, rollout, pricing, and promotion, and address operational and process problems.
  • Partner with sales, marketing, digital channel delivery, and other internal service partners; participate in client-facing and external stakeholder activities.
  • Develop product-specific marketing initiatives and support risk management, compliance, and audit needs as part of the first line of defense.
  • Recommend product feature or marketing modifications to improve business, financial, and customer experience results.

Benefits

  • Medical and prescription drug coverage, including a Health Savings Account feature.
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short- and long-term disability protection.
  • 401(k) with PNC match.
  • Pension and stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select fully paid programs.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave, depending on eligibility.
  • Up to 11 paid holidays each year, depending on eligibility.
  • 9 occasional absence days each year, unless otherwise required by law.
  • 15 to 25 vacation days each year depending on career level and years of service.
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