Senior Product Manager, Fleet & Internal Tools

Skydio•San Mateo, CA

10d•$196,000 - $240,000•Onsite

About The Position

Skydio is hiring a Senior Product Manager to shape Fleet Management and Internal Tooling across the Skydio Cloud platform. The role leads customer-facing fleet management software for drone operations as well as internal systems that support customer experiences. The Product Manager will turn fragmented workflows, telemetry, service data, and field challenges into a cohesive platform vision, coordinating teams across Cloud, UX, hardware, firmware, operations, support, and go-to-market from discovery through launch and adoption. The position is based onsite five days per week at Skydio’s headquarters in San Mateo, California. Relocation assistance may be available. The role requires obtaining FAA Part 107 certification within the first 60 days of employment.

Requirements

At least 6 years defining and delivering software products, including experience leading software development for fleet, logistics, mobility, or other operationally complex environments.
Experience wireframing and collaborating closely with UX design.
An AI-forward mindset and proven experience using AI to accelerate product delivery.
Familiarity with data modeling and API-driven architectures, with the ability to reason about systems at scale.
Strong technical fluency and ability to work effectively across autonomy, firmware, and cloud engineering teams.
Excellent written and verbal communication skills.
Curiosity and empathy for users managing real-world operational complexity.
Willingness and enthusiasm to travel to customer sites and engage with end-users.
Obtain FAA Part 107 certification within the first 60 days of employment; certification is required for this position.

Nice To Haves

Experience with drones, autonomous systems, robotics, industrial IoT, or other mission-critical connected products.
Experience with fleet management, asset lifecycle, work-order, field-service, RMA, parts, warranty, or repair-management systems.
Experience replacing fragmented or third-party workflows with a cohesive native platform.
Experience serving public safety, critical infrastructure, defense, or other regulated, high-availability customers.

Responsibilities

Own and evolve the roadmap for Fleet Management and Internal Tooling, including device inventory and health, pilot and organization administration, troubleshooting, support, service, and repair workflows.
Define the end-to-end dock service experience, from issue detection and remote diagnosis through dispatch, parts, repair, verification, and closure, aiming to reduce mean time to repair and repeat visits.
Drive feature definition and prioritization in collaboration with design, engineering, and go-to-market teams.
Prototype and validate intuitive workflows that abstract complexity for customers.
Engage customers, prospects, and internal stakeholders to understand business problems and develop and iterate user personas and use-case requirements.
Communicate plans and progress across stakeholders and follow through to launch and adoption.
Collaborate with marketing, support, and customer success to deliver product releases.