Senior Product Manager, AI and Automation Platforms
About The Position
Global Payments is seeking a Senior Product Manager for AI and Automation Platforms to build the next generation of AI-powered and automated customer experiences. The role will help shape how Global Payments works and how its partners engage with customers. The product leader will define new capabilities, work with cross-functional teams, and drive innovation that produces measurable business results in an evolving, ambiguous environment. The position owns product strategy and execution for AI and automation platforms, from identifying opportunities and conducting discovery through delivery, experimentation, and monitoring outcomes. The role ensures solutions align with business goals, customer needs, and operational requirements.
Requirements
- Bachelor's degree required.
- 7+ years of Product Management experience.
- Experience delivering technology products involving AI, automation, analytics, or workflow optimization.
- Experience managing technology products involving automation, workflows, analytics, or intelligent systems.
- Strong strategic, analytical, leadership, and problem-solving capabilities.
- Experience leading cross-functional initiatives.
- Ability to work effectively in ambiguous and fast-changing environments.
- Excellent communication and stakeholder management skills.
Nice To Haves
- Experience with AI, machine learning, generative AI, or workflow orchestration platforms.
- Experience launching data-driven or AI-enabled products.
- Experience building zero-to-one products.
- Experience working with data science teams.
Responsibilities
- Define and execute product strategy for AI and automation platforms.
- Identify opportunities to simplify and automate complex workflows.
- Partner with engineering, data science, and design teams to deliver solutions.
- Develop experimentation frameworks and success metrics.
- Evaluate emerging technologies and industry trends.
- Drive product discovery and customer research activities.
- Monitor adoption, business performance, and customer outcomes.
- Establish and communicate strategic product priorities.
- Ensure solutions align with business goals, customer needs, and operational requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
