Senior Product Manager, AI and Automation Platforms

Global Payment Holding Company • Denver, CO

3d

About The Position

Global Payments is seeking a Senior Product Manager to shape AI-powered and automated customer experiences and help define how the company and its partners engage with customers. The role offers the opportunity to define new product capabilities, work across functions, and turn emerging technologies and bold ideas into products with measurable business results. The successful candidate will be comfortable with ambiguity and able to connect product strategy with customer needs, business goals, and operational requirements.

Requirements

• Bachelor's degree required.
• At least 7 years of Product Management experience.
• Experience delivering technology products involving AI, automation, analytics, or workflow optimization.
• Strong strategic, analytical, and leadership capabilities.
• Experience managing technology products involving automation, workflows, analytics, or intelligent systems.
• Strong problem-solving skills.
• Experience leading cross-functional initiatives.
• Ability to work effectively in ambiguous and fast-changing environments.
• Excellent communication and stakeholder management skills.

Nice To Haves

• Experience with AI, machine learning, generative AI, or workflow orchestration platforms.
• Experience launching data-driven or AI-enabled products.
• Experience building zero-to-one products.
• Experience working with data science teams.

Responsibilities

• Define and execute product strategy for AI and automation platforms.
• Identify opportunities to simplify and automate complex workflows.
• Partner with engineering, data science, and design teams to deliver solutions.
• Develop experimentation frameworks and success metrics.
• Evaluate emerging technologies and industry trends.
• Lead product discovery and customer research activities.
• Monitor product adoption, business performance, and customer outcomes.
• Establish and communicate strategic product priorities.
• Ensure solutions align with business goals, customer needs, and operational requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior