About The Position

The Senior Product Manager will own the product experience and results for Trase Origin, the enterprise platform for deploying and governing AI agents. The role serves administrators, platform teams, and governance stakeholders, helping organizations put agents into production, understand their operation and risk, and maintain the controls and trust their business requires. The product manager will work with customers, sales and presales, GRC, the federal team, engineering, and design. Responsibilities span customer discovery, strategy, prioritization, writing engineering PRDs, delivery, and measuring outcomes. The role covers administration of agents, access and policies, organizational activity, usage and cost, risk evaluation and approval, production monitoring, installation, setup, and adoption across managed and customer-operated environments. Product decisions should connect to adoption, customer value, and licensing revenue. Trase describes itself as an end-to-end platform for deploying, managing, and optimizing AI in enterprise settings, including regulated sectors. Its products include Origin, an agentic operating system; Leagues, a marketplace for specialized agents; and Arena, a tool for building, evaluating, and packaging agents. The company says its platform is HIPAA- and SOC 2-compliant and is in production at Duke Health.

Requirements

  • Experience owning and shipping enterprise software used by administrators, platform teams, or security and governance stakeholders.
  • Ability to work through complex technical and organizational requirements and turn them into a clear, usable product.
  • Ability to identify valuable problems, test assumptions, and make investment decisions.
  • Ability to seek out customers, evidence, and collaborators proactively.
  • Ability to learn quickly, ask precise questions, and exercise sound judgment when information is incomplete.
  • Ability to make decisions, resolve obstacles, ship, and remain accountable for customer outcomes.
  • Experience balancing enterprise controls with ease of adoption.

Nice To Haves

  • Experience with AI platforms, cloud infrastructure, or production observability.
  • Experience with identity, access management, governance, or compliance capabilities.
  • Experience serving regulated enterprises or government customers.
  • Experience with self-service enterprise software, cloud marketplaces, or multiple deployment models.

Responsibilities

  • Work directly with administrators, platform teams, and governance stakeholders to understand their operations, adoption barriers, and priority problems.
  • Define product outcomes, strategy, priorities, and scope, and work with engineering and design to deliver product capabilities.
  • Write PRDs and translate customer requirements into engineering deliverables, working with customers, sales and presales, GRC, and the federal team.
  • Own product experiences for administering agents, managing access and policies, and understanding organizational activity, usage, and cost.
  • Help customers evaluate risk, approve agents for production, and maintain visibility and accountability.
  • Provide operators with visibility and controls to monitor agents, understand problems, and keep agents running reliably.
  • Make installation, setup, and adoption straightforward across managed and customer-operated environments, reducing friction between platform evaluation and use.
  • Connect product decisions to adoption, customer value, and licensing revenue; work with sales and product marketing to understand buying barriers and help customers succeed.
  • Follow through after launches and remain accountable for whether product work improves the customer experience.

Benefits

  • Career-track opportunity with potential for rapid advancement based on performance as the firm grows.
  • 100% employer-paid comprehensive medical, dental, and vision coverage for employees and their families.
  • Paid maternity and paternity leave for 14 weeks at normal pay.
  • Unlimited PTO, with management approval.
  • Professional development and continued-learning opportunities.
  • Optional 401(k), FSA, and equity incentives.
  • Mental health benefits through Tara Mind.
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