Sr. Product Manager
About The Position
The Senior Product Manager provides direction for product development and the overall product and services process. The role builds on existing ideas and develops new products and services based on industry experience and contact with customers and prospects. It focuses on increasing the profitability of existing offerings and developing solutions that advance business objectives and meet client needs. The Senior Product Manager builds strong working relationships with marketing, sales, support, product development, vendors, senior management, and key customers. The position manages the product development-to-launch process for complex and unique initiatives, and may be responsible for product P&L where the product has a distinct P&L. For international-segment initiatives, the typical annual revenue of the most complex products is approximately $500,000 or more. The role owns product roadmaps, go-to-market packaging, pricing strategy, business cases, market research, client and internal workshops, and collaboration with product delivery and technology architecture. It acts independently with broad latitude in determining methods for product strategy and supports delivery teams through design, testing, and development execution.
Requirements
- Bachelor's degree or relevant experience in lieu of a degree.
- Minimum 10 years of relevant experience.
- Experience in similar business product services and/or external customer or market experience.
Nice To Haves
- Master's degree or MBA.
- Experience in a software development environment or professional services role.
- Software or IT background, through education or experience.
- Direct experience with software development, testing, and/or business analysis.
- Experience with Agile software products and delivery methodology.
Responsibilities
- Define and manage the process from product development through launch for complex and unique initiatives, ensuring execution aligns with project plans.
- Manage product P&L where a product has a distinct P&L, with the goal of ensuring profitability.
- Own, manage, and communicate product roadmaps, collaborating with industry analysts and delivery, sales, and relationship management teams on competitive analysis, prioritization, delivery costs, market positioning, and strategic priorities.
- Develop and lead go-to-market packaging for assigned products.
- Collaborate with product marketing to develop marketing strategies based on product objectives, costs, and value proposition.
- Review research with product marketing to quantify value propositions for pricing analysis and marketing collateral.
- Define pricing strategies for new and existing products, considering competitive models, internal costs, value metrics, market acceptance, and adoption rates.
- Develop alternative pricing models, assess their benefits, and present final pricing recommendations to executive management.
- Develop comprehensive business cases using complex data and concepts to inform decisions, prioritization, pricing, and client value propositions.
- Lead collaboration with business leaders, sales, IT, legal, strategic marketing, and relationship management teams to define product goals, objectives, market positioning, and pricing strategies.
- Establish and follow a structured, repeatable market research process using sources such as industry publications, analyst research, experiential research, and client surveys.
- Distill research data and maintain a strategic planning approach that summarizes and communicates findings for development of the product roadmap.
- Lead product concept and requirements workshops with clients and internal development teams to establish product requirements, objectives, and architecture decisions.
- Document workshop results for all audiences, facilitate interactive review and feedback, answer questions, clarify points, and ensure follow-up actions are completed accurately and on time.
- Collaborate with product delivery and technology architecture teams to validate detailed designs and ensure product objectives and key requirements align with market needs and business-unit strategy.
- Provide design direction, testing support, and general assistance to delivery teams during development of complex and unique product scopes.
Benefits
- Competitive salary and benefits package.
- Opportunities to grow skills and build a career within a global business.
- Access to learning, development, and on-the-job experiences.
- Supportive, inclusive team environment.
- Time to give back through community and charity initiatives.
- Global employee assistance program to support wellbeing.
- Global recognition platform that celebrates achievements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
