Senior Product Manager

Docusign • Chicago, IL

4d • $140,100 - $197,925 • Hybrid

About The Position

As the Senior Product Manager (P4) for Data Verification within the Identify team, you will independently define and own the long-term strategic roadmap for a complex enterprise product area. In this high-autonomy role, you will navigate organizational ambiguity, manage large stakeholder groups, and act as the core strategic partner to Engineering, UX, and Sales leadership. You will transform deeply technical multi-system requirements into scalable business outcomes while maintaining the long-term health of our platform ecosystem. This position is an individual contributor role reporting to the Senior Manager Product Manager, Identify.

Requirements

• 8+ years of SaaS product management experience with a Bachelor's degree, or 6+ years with a Master's degree (ideally in a technical or business discipline)
• Experience managing enterprise B2B products through large-scale migrations, architectural transitions, or feature deprecations
• Experience with distributed systems, complex platform integrations, and 3rd-party API management
• Experience with user experience, interaction design fundamentals, and user-centricity

Nice To Haves

• Experience in the identity and data verification business, or managing products within highly regulated industries like Finance, Healthcare, or the Public Sector
• Fluency with top-tier written and verbal communication skills to translate technical logic to non-technical stakeholders (e.g., Sales and Legal)
• A proactive, pragmatic learner who is brave enough to probe technical details outside of their comfort zone to make data-driven decisions

Responsibilities

• Lead features from concept to launch based on defined business strategy and OKRs, taking full ownership of execution quality and positive, measurable impact
• Drive the roadmap definition and prioritization for your product scope, ensuring tight alignment with the broader multi-year Identity platform vision
• Define and analyze metrics—including North Star targets and Guardrail KPIs—to monitor product success and diagnose performance
• Act as a trusted partner for large enterprise customers, translating their complex compliance, security, and verification needs into scalable requirements
• Demonstrate a proactive curiosity for the Identity/data verification landscape, and monitoring emerging trends
• Understand market, competitor, and customer needs by collaborating with Data Science, User Research, and Marketing, while keeping Sales teams aligned during strategic product shifts
• Facilitate requirements definition across teams to translate technical product requirements into developer-ready user stories and acceptance criteria
• Lead the definition and design of features, iterating closely with UX leadership to navigate complex enterprise interaction design standards
• Work closely with Customer Support and Marketing on unified go-to-market strategies and cross-team alignment

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior