Senior Product Manager - Commercial Suite & Payments

CSI•Remote - Texas, TX

About The Position

CSI is seeking an experienced Senior Product Manager to lead the strategy, roadmap, and delivery of Commercial Suite and payment solutions for community banks and their business customers. This visible product leadership role spans commercial banking, payments, embedded finance, card-based solutions, treasury workflows, and API-driven financial technology. The role partners with Engineering, Architecture, Operations, Compliance, Sales, and customer-facing teams to turn complex banking challenges into scalable product experiences. The Senior Product Manager owns the Commercial Suite portfolio roadmap, identifies customer needs, defines product requirements, and guides products through discovery, prioritization, launch, adoption, and optimization. The role also defines connected commercial banking, payment, treasury, and card experiences; supports integrations across banking and fintech platforms; and works with technical teams on APIs and scalable solutions. Direct customer and market engagement, operational readiness, compliance, risk, and successful product launches are also central to the position. Travel is up to 20–25% as needed for customer meetings, conferences, partner engagements, and CSI events.

Requirements

At least 7 years of Product Management experience within payments, commercial banking, fintech, card issuing, embedded finance, or related financial technology environments.
Experience owning and delivering financial technology products from concept through launch and ongoing optimization.
Strong understanding of commercial banking and commercial payment workflows.
Experience defining and delivering API-based banking, payment, or card solutions.
Experience partnering closely with Engineering and Architecture teams on technical product initiatives.
Strong analytical, communication, prioritization, and stakeholder management skills.
Experience translating complex business requirements into product capabilities, user stories, and customer experiences.
Experience with commercial cards, virtual cards, spend controls, and card lifecycle management.
Applicants must be authorized to work in the United States without visa sponsorship now or in the future.

Nice To Haves

Experience integrating fintech products with core banking, digital banking, treasury, or payment platforms.
Experience supporting payment modernization and digital transformation initiatives.
Familiarity with embedded finance products and platform partnerships.
Experience with API validation tools and modern product management platforms.
Community banking industry experience.
Product management certifications or equivalent formal product training.

Responsibilities

Own and execute the product roadmap for CSI's Commercial Suite portfolio.
Identify unmet needs across community banks and commercial customers and translate them into scalable product capabilities.
Define product requirements for commercial payments, treasury services, card products, and embedded finance solutions.
Evaluate customer feedback, industry trends, and emerging technologies to drive product priorities.
Develop business cases, ROI analyses, pricing recommendations, and success metrics.
Manage products from discovery and prioritization through launch, adoption, and optimization.
Define product experiences connecting commercial banking, payments, treasury, and card workflows.
Build capabilities for spend controls, reporting, account administration, virtual cards, and lifecycle management.
Partner with Operations and Technology teams to modernize legacy banking workflows using API-driven and automation-focused solutions.
Ensure effective integrations across core banking, digital banking, treasury management, payment, and fintech platforms.
Create user stories, acceptance criteria, requirements, and customer journeys.
Work with Engineering and Architecture teams to define technical requirements and scalable solutions.
Define integration strategies and end-to-end customer experiences across CSI, partner, and third-party platforms.
Partner with technical teams on API requirements, documentation, testing expectations, and implementation strategies.
Balance customer-specific requests with reusable capabilities for CSI's broader client base.
Engage customers, prospects, and industry stakeholders to understand business challenges and validate product direction.
Lead discovery sessions and requirements discussions with community banks.
Support product demonstrations, strategic customer engagements, conferences, and industry events.
Partner with Sales and Product Marketing on messaging, positioning, and go-to-market activities.
Monitor commercial payments, cards, treasury, and banking technology trends to identify growth opportunities.
Partner with Operations, Risk, Compliance, and Support to ensure product readiness and scalability.
Incorporate compliance, fraud prevention, risk, and operational requirements into product design.
Maintain product documentation, roadmap artifacts, and strategic planning materials.
Support product launches, adoption initiatives, and ongoing enhancements.