Senior Product Manager - Digital Brokerage & Investing Experience

Empower • Overland Park, KS

1d • $114,000 - $165,300

About The Position

As a Senior Product Manager, you will help shape the future of investing at Empower by leading the evolution of its digital brokerage experience. The role spans brokerage, equity compensation, and Empower’s broader financial ecosystem. Initially, you will help connect Empower Personal Dashboard, Stock Plan Services, and Pershing’s NetX Investor services, while also advancing Empower’s native brokerage experience toward a modern, integrated investing experience.

The goal is to make Empower a financial home base where customers can understand their complete financial picture, manage workplace equity and investments, and take action through a cohesive digital experience. You will apply product judgment, customer insight, analytical thinking, and cross-functional leadership to simplify brokerage and equity-compensation complexity. You will work with product, engineering, design, research, operations, compliance, business teams, and external brokerage and technology partners, maintaining ownership of the end-customer experience.

Requirements

• Bachelor’s degree or equivalent experience.
• 7+ years of product management experience, including significant experience building and leading complex digital consumer financial products.
• Directly relevant experience with digital brokerage, Stock Plan Services, equity compensation, or investing products, with a strong understanding of the customer journeys and infrastructure involved.
• Experience designing digital experiences for stock plan participants, including familiarity with equity awards and the employee equity-compensation lifecycle.
• Strong understanding of brokerage customer experiences, including account opening, funding, positions and balances, trading, transactions, statements, servicing, and portfolio experiences.
• Demonstrated ability to simplify technically and operationally complex financial products into intuitive customer experiences.
• Experience working across internal platforms and third-party providers to deliver a cohesive customer experience.
• Proven ability to own the full product lifecycle, from customer discovery and product strategy through execution, launch, measurement, and optimization.
• Strong product judgment and appreciation for excellent consumer product design, including the ability to distinguish functional delivery from experiences customers value.
• Strong analytical skills and experience using quantitative and qualitative insights to identify opportunities, prioritize investments, and measure outcomes.
• Excellent communication and storytelling skills, with the ability to influence senior leaders and align engineering, design, business, operations, compliance, and other stakeholders around a product vision.
• Strong customer orientation and demonstrated ability to solve complex customer and business problems.
• Must be authorized to work for any employer in the U.S.; employment visa sponsorship or transfer is not available, including CPT/OPT.

Nice To Haves

• 3+ years of directly relevant experience building digital Stock Plan Services, brokerage, or investing experiences.
• Experience building digital equity-compensation experiences, including restricted stock, employee stock purchase plans, stock options, or similar programs.
• Experience building or modernizing a direct-to-consumer brokerage experience, particularly across account opening, funding, trading, portfolio management, or brokerage servicing.
• Experience integrating third-party brokerage, clearing, custody, or stock plan infrastructure while owning the customer-facing experience.
• Experience bringing traditionally fragmented financial experiences together into a cohesive digital ecosystem.
• Familiarity with product patterns and customer expectations established by leading digital brokerage and investing platforms.
• Experience in regulated financial services and partnering effectively with legal, risk, compliance, and operations teams.
• Fintech experience and strong knowledge of emerging investing and brokerage trends.
• MBA or other relevant advanced degree.

Responsibilities

• Refine the vision and roadmap for Empower’s digital brokerage experience, spanning Stock Plan Services, existing brokerage capabilities, and the development of a more cohesive native investing experience.
• Define product strategy for connecting Empower Personal Dashboard, Stock Plan Services via the OptionTrax platform, and Pershing’s NetX Investor experiences, while advancing native brokerage capabilities into intuitive customer journeys.
• Identify opportunities to reduce fragmentation across platforms and create seamless movement between workplace equity, brokerage accounts, and customers’ broader financial lives.
• Help shape and build next-generation brokerage capabilities informed by customer expectations and leading digital investing practices.
• Own end-to-end experiences for stock plan participants, including equity awards, holdings, transactions, account experiences, and transitions from workplace equity to broader investing and wealth-building journeys.
• Translate brokerage, equity compensation, operational, regulatory, and technology requirements into simple, intuitive customer experiences.
• Partner with engineering, design, research, operations, compliance, and business teams from discovery through launch and ongoing optimization.
• Work with external brokerage, clearing, custody, stock plan, and technology providers while retaining ownership of the end-customer experience.
• Develop customer understanding through qualitative research, usability testing, behavioral data, competitive research, and direct feedback.
• Define and track measures of success across adoption, engagement, customer satisfaction, transaction behavior, asset retention and consolidation, and overall digital experience.
• Use experimentation, analytics, rapid validation, and customer feedback to test hypotheses and continuously improve the product.
• Lead the full product lifecycle, from problem definition and product strategy through requirements, prioritization, delivery, launch, measurement, and iteration.
• Influence Empower’s longer-term investing strategy by identifying capabilities and experiences that can make Empower a more valuable destination for customers’ financial lives.

Benefits

• Medical, dental, vision, and life insurance.
• Retirement savings through a 401(k) plan with company matching contributions up to 6%, financial advisory services, potential company discretionary contribution, and a broad investment lineup.
• Tuition reimbursement up to $5,250 per year.
• Generous paid time off upon hire, including a paid time off program, ten paid company holidays, and three floating holidays each calendar year.
• Paid volunteer time: 16 hours per calendar year.
• Leave programs including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA).
• Business Resource Groups open to all, supporting inclusion and collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior