Senior Product Manager

Loopio Inc.•Toronto, ON

17d•Remote

About The Position

Take your career to new heights with Loopio! We’re looking for an analytically minded, curious, and customer-obsessed Senior Product Manager to join our Product team at Loopio. If you work backwards from big goals, act with urgency, and have bias towards data-informed decisions, you are a great fit for our team. In this role, you will help drive forward our leading AI-powered intelligence and automation solution for response management, shaping how Loopio transforms company knowledge into high-quality, trustworthy, and high-impact proposals with minimal manual effort. Your mandate is to work closely with customers to deeply understand their needs, build their confidence & trust with AI-powered proposal automation, improve output accuracy, and reduce the need for manual validation to enable faster, more reliable outcomes that help our customers win more business.

Requirements

5+ years of Product Management experience in B2B SaaS, with a strong track record of shipping impactful, outcome-driven features
Experience owning a product area end-to-end, including strategy, discovery, delivery, and adoption
A proven track record of launching successful B2B AI-enabled products is a must-have, ideally within the domain of sales tech solutions, including document/knowledge management. An ideal candidate will have worked on products involving NLP, content retrieval, document processing, or recommendation systems.
A strong AI product foundation - comfortable partnering with Data Science on tradeoffs, evaluation frameworks, experimentation, and failure modes (without needing to design models yourself)
A customer-obsessed mindset, focused on reducing friction and driving confidence through automation and trusted outputs
Strategic thinking balanced with execution rigour - able to translate complex technical and market signals into clear, actionable roadmaps
Solid technical fluency and comfort collaborating closely with engineers on system design and prioritization
Strong communication and storytelling skills, with the ability to align stakeholders and build confidence in the roadmap
Excellent organizational and prioritization skills, managing multiple initiatives while staying anchored on outcomes

Responsibilities

Own the end-to-end product strategy and roadmap for a key area of our platform, from discovery through delivery, launch, and iteration
Collaborate closely with Design, Customer Experience, and Go-to-Market teams to understand how customers evaluate, trust, and adopt automated workflows, identifying friction points where automation succeeds or breaks down.
Partner with Engineering and Data Science to design and deliver AI-powered solutions involving areas such as content retrieval, search, document processing, and data extraction that effectively solve our users' JTBD.
Define, track, and optimize success metrics, including adoption, retention, automation rates, and reductions in manual effort
Lead cross-functional rituals, including product reviews, roadmap alignment, metric readouts, and go-to-market enablement conversations
Build market and competitive expertise to inform strategic bets and prioritization
Engage directly with customers to understand where the product succeeds or breaks down, translating insights into clear product opportunities
Drive alignment across stakeholders by clearly connecting roadmap decisions to customer outcomes and business impact