Senior Product Manager (Residential)

O2E Brands • Overland Park, KS

13h • Hybrid

About The Position

1-800-GOT-JUNK? is hiring a Senior Product Manager to identify residential customer needs and develop solutions, including potential product-line extensions. As part of the Product & Technology team, this role shapes the vision and builds the next generation of web applications for residential customers, helping define the residential customer experience and advance innovation, product offerings, and service delivery. The role develops and executes a product roadmap grounded in the company’s strategy, service delivery, and technology to create a unified experience for customers and teams.

The position is based in a hybrid work environment. Team members in the Vancouver, Toronto, and Kansas City Junktion Hubs are expected to work from the office several days each month, including scheduled collaboration and company connection days.

The role owns the residential customer product vision, strategy, and roadmap; leads products from ideation through launch and iteration; and works with engineering, design, marketing, sales, senior leadership, and other teams. It involves customer and franchise-community research, requirements prioritization, performance measurement, and ongoing product improvement. The Senior Product Manager also mentors other product managers and contributes to the development of the product management function.

Requirements

• At least 7 years of progressive product management experience, including at least 3 years at a senior level.
• Experience defining and executing product strategy and roadmaps.
• Results-driven e-commerce product experience, with end-to-end ownership of complex products and the ability to translate business needs into scalable solutions that drive revenue growth and long-term customer value; B2C experience is preferred.
• Ability to identify user pain points and translate them into clear problem statements, experiments, and solutions.
• Expertise using data and KPIs to inform product decisions and measure success.
• Strategic thinking, effective prioritization, and ability to collaborate across engineering, operations, frontline teams, and executives.
• Understanding of modern software development, described as agile/agentic, and interest in using automation and AI for operational efficiency.
• Proven ability to deliver products on time and on budget with professionalism and attention to detail.

Nice To Haves

• Experience working within a franchise environment.
• B2C e-commerce product experience.

Responsibilities

• Define and own the product vision, strategy, and roadmap for the residential customer product experience in alignment with business objectives.
• Lead the end-to-end product lifecycle, from ideation and development through launch and iteration.
• Collaborate with and influence engineering, design, marketing, sales, senior leadership, and other teams to deliver high-impact solutions.
• Conduct ongoing external and franchise-community research to understand customer needs, competitive landscapes, and industry trends.
• Gather and prioritize requirements, balancing customer feedback with business goals and technical constraints.
• Track product performance and use data insights to drive continuous improvement.
• Mentor other product managers and contribute to maturing the product management function.

Benefits

• Company Profit Sharing Program
• Comprehensive extended health and dental benefits
• Paid time off, including annual vacation and personal days
• Hybrid work environment with flexibility to work remotely and from corporate offices
• Professional development opportunities
• Health and wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed