Senior Product Manager - AI

Paradigm • Irving, TX

21h

About The Position

Paradigm is seeking a Senior Product Manager to own AI capabilities that automate order entry on myBLDR, Builders FirstSource’s digital platform. Customers and sales teams submit orders in formats such as PDFs, emails, spreadsheets, photos, and material lists. The role leads a product that processes these inputs, extracts details, matches them to products, validates them against business rules, and creates accurate orders with minimal manual effort. The product manager will define quality standards for LLM-powered features that customers and internal teams can trust in production, working across user discovery and technical discussions about models, prompts, and evaluation.

The role drives the growth and success of AI-powered order-entry automation and shapes its roadmap in line with company strategy, customer needs, and evolving AI and market trends. It leads capabilities from ideation and prototyping through development, launch, and post-launch optimization. The position defines the end-to-end automation experience, evaluation practices, success metrics, and adoption approach, collaborating with engineering, design, sales, operations, and other stakeholders.

Requirements

• At least 4 years of demonstrated success as a Product Manager or in a related role, including 2 years of hands-on experience with AI products.
• Bachelor’s degree or equivalent experience.
• Hands-on experience with LLMs and generative AI, including prompt design, structured output and extraction, retrieval-augmented generation (RAG), tool use, and agentic workflows.
• Experience designing evaluations for AI systems, including golden datasets, quality metrics, error analysis, and regression testing across model and prompt changes.
• Strong communication skills and the ability to translate complex technical concepts and clearly communicate tradeoffs and decisions.
• Strong organizational skills and the ability to manage and recall detailed information in a timely manner.
• Business acumen and the ability to conduct actionable market analysis, generate feedback, and optimize product offerings.
• Adaptability and resilience in response to changes in business and technology environments.
• Entrepreneurial spirit and enthusiasm for unfamiliar problems and territories.
• Strong problem-solving skills and the ability to break down complex challenges and guide cross-functional teams toward solutions.
• Strong collaboration and relationship-building skills, including the ability to work effectively across cross-functional teams and with internal and external stakeholders.

Nice To Haves

• Familiarity with integrating AI features into enterprise systems such as ERP, catalog, pricing, or order management platforms.
• Background in construction, building products, distribution, or other complex B2B workflows.

Responsibilities

• Drive the growth and success of AI-powered order-entry automation on myBLDR.
• Collaborate with stakeholders to define the product roadmap, aligning it with company strategy, customer needs, and AI and market trends.
• Understand user workflows and exception cases, synthesize feedback, and ensure AI products provide trustworthy user experiences.
• Lead AI capabilities from ideation and prototyping through development, launch, and post-launch optimization.
• Define the end-to-end automation experience, including order ingestion from multiple channels and formats, structured data extraction, product-catalog matching, validation against pricing, availability, and business rules, and order creation in downstream systems.
• Define and run AI evaluation processes, including building golden datasets, setting accuracy metrics, and running regression tests when models, prompts, or data change.
• Partner and communicate with design, sales, operations, and other stakeholders to prioritize features, resolve challenges, and drive adoption and change management, including phased rollouts by customer segment or location.
• Establish goals, metrics, and analytics to measure product success, including match accuracy, time to order, errors, and cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior