Senior Product Manager - AI

Paradigm • Irving, TX

1d • $135,000 - $185,000

About The Position

Paradigm is seeking a Senior Product Manager to own AI capabilities that automate order entry on myBLDR, Builders FirstSource’s digital platform. The role focuses on turning orders submitted as PDFs, emails, spreadsheets, photos, and material lists into accurate orders with minimal manual effort. The product must extract structured details, match customer language to the correct products, validate information against pricing, availability, and business rules, and create orders in downstream systems.

The Senior Product Manager will define and deliver trustworthy LLM-powered features, leading work from discovery and prototyping through development, launch, and ongoing optimization. The role combines conversations with order-entry teams and customers with technical collaboration on models, prompts, and evaluation. The product manager will establish evaluation practices, success metrics, analytics, and adoption plans, while coordinating with engineering, design, sales, operations, and other stakeholders.

Requirements

• At least 4 years of demonstrated success as a Product Manager or in a related role, including 2 years of hands-on experience with AI products.
• Bachelor’s degree or equivalent experience.
• Hands-on experience with LLMs and generative AI, including prompt design, structured output and extraction, retrieval-augmented generation (RAG), tool use, and agentic workflows.
• Demonstrated experience designing AI system evaluations, including golden datasets, quality metrics, error analysis, and regression testing across model and prompt changes.
• Strong communication skills and ability to translate complex technical concepts and clearly communicate tradeoffs and decisions.
• Strong organizational skills and ability to manage and recall detailed information in a timely manner.
• Deep business acumen, including ability to conduct actionable market analysis, generate feedback, and optimize product offerings.
• Adaptability and resilience in changing business and technology environments; entrepreneurial spirit and willingness to work through unfamiliar problems.
• Strong problem-solving skills and ability to break down complex challenges and guide cross-functional teams toward solutions.
• Strong collaboration and relationship-building skills, including ability to work effectively across cross-functional teams and with internal and external stakeholders.

Nice To Haves

• Familiarity with integrating AI features into enterprise systems such as ERP, catalog, pricing, or order management platforms.
• Background in construction, building products, distribution, or other complex B2B workflows.

Responsibilities

• Drive the growth and success of AI-powered order-entry automation on myBLDR.
• Collaborate with stakeholders to define the product roadmap in alignment with company strategy, customer needs, and AI and market trends.
• Understand user workflows and exception cases, synthesize feedback, and advocate for trustworthy AI-driven user experiences.
• Lead AI capabilities from ideation and prototyping through development, launch, and post-launch optimization.
• Define the end-to-end order automation experience, including order ingestion, data extraction, product matching, business-rule validation, and order creation in downstream systems.
• Define and run AI evaluation processes, including creating golden datasets, setting accuracy metrics, and conducting regression testing when models, prompts, or data change.
• Work with design, sales, operations, and other stakeholders to prioritize features, resolve complex challenges, support adoption, and manage change, including phased rollouts by customer segment or location.
• Establish goals, metrics, and analytics to measure product success, including match accuracy, time to order, errors, and cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior