Senior Product Manager, Technical, Smart Glasses (Enterprise)

Amazon • Sunnyvale, CA

29d • Onsite

About The Position

Amazon is looking for a Senior Product Manager (Technical) to join the Smart Glasses team working to build new best-in-class enterprise wearable products. We are a customer-obsessed team working on big bets in an innovative environment. As a Senior Product Manager (Technical) on the Smart Glasses team, you will own and lead the definition, development, and launch of future versions of smart glasses for enterprise applications. Since this role is inherently cross-functional and highly visible to senior leadership, you will work closely and communicate effectively with engineering/science, design, product, operations, and executive teams to drive successful outcomes across our roadmap.

A successful candidate will have a proven track-record of developing and shipping integrated hardware/software products and features that deliver exceptional customer experiences. They have experience building products designed for demanding operational environments—understanding the unique requirements of ruggedized, field-deployed hardware including durability, serviceability, and reliability at scale. They bring technical depth across display technologies, sensing systems, and body-worn architectures, and can translate that depth into product decisions that balance performance, cost, and user experience. They are adept at both strategy and execution, and are strong communicators (written and verbal). They are customer obsessed, data-driven, and embody a sense of urgency. They work collaboratively in a cross-functional, fast-paced environment, and are adept at synthesizing a variety of customer needs, technologies, and capabilities into products and experiences that customers love. They are also open to learning and working on various aspects of the product, from hardware to software to field deployment, as the need arises.

Requirements

• Bachelor's degree
• 5+ years of technical product or program management experience
• Experience with end to end product delivery
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• Experience with end to end product delivery of integrated hardware-software products

Nice To Haves

• MBA
• Experience contributing to the definition and implementation of automation opportunities within an operations environment
• Product management (technical) experience shipping complex wearable/smart eyewear products
• Product management (technical) experience defining system-level requirements across multi-component hardware platforms, ideally for hardware products designed for enterprise/industrial/field environments (ruggedized, body-worn, or fleet-managed devices)
• Experience defining and automating operational workflows for frontline/deskless workers
• Experience building/using AI tools to enhance product management workflows

Responsibilities

• Lead the development and execution for future versions of enterprise smart glasses and wearables.
• Develop crisp working backwards documents (PR-FAQs) and detailed product requirements that can be used to create product specifications and architecture.
• Lead initiatives throughout various stages of the product lifecycle - from ideation to development to launch - while working cross-functionally across product, engineering, design, program, operations, and business teams with a hands-on, execution-focused mindset to deliver the product to market.
• Own enterprise-specific product requirements including device management, fleet deployment strategies, field serviceability, and operational integration with existing enterprise systems and workflows.
• Define, design, and automate enterprise workflows that integrate with existing operational systems, ensuring the product delivers measurable productivity and safety outcomes from day one.
• Develop deployment playbooks and device management strategies for large-scale rollouts across distributed workforces, including provisioning, OTA updates, and field support models.
• Partner with operations teams to define deployment strategies, training programs, and support infrastructure for large-scale enterprise rollouts.
• Define and drive the product roadmap based on team vision and strategy. Understand customer needs and identify opportunities to create or improve products and features. Champion and gain buy-in for the strategy and roadmap by influencing and effectively communicating with internal stakeholders and senior management.
• Proactively identify and resolve issues that may impair the team’s ability to meet strategic, financial, operational, and technical goals.
• Drive executive-level decision making and manage prioritization/trade-offs throughout the product lifecycle.
• Stay closely connected to the latest developments in the smart glasses and wearable technology categories, anticipating future trends and opportunities to drive innovation.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior