Senior Product Manager, Internal Tools - Resy

American ExpressNew York, NY
$123,000 - $215,250Hybrid

About The Position

Resy is seeking an experienced Product Manager to lead the strategy and execution of internal tools and platform capabilities that improve how Resy teams operate. In this role, you will help teams across Support, Sales, Implementation, Marketing, Operations, and Product work more efficiently by building scalable internal products that simplify workflows, reduce manual effort, and enable teams to better serve restaurants and diners. You will play a key role in identifying opportunities to productize internal processes across the organization, partnering closely with Engineering and business stakeholders to deliver secure, scalable internal capabilities. From workflow automation and administrative tooling to AI-enabled experiences and operational platforms, you'll help shape the future of how Resy teams work. If you thrive at the intersection of product management, systems thinking, operational excellence, and emerging technology—and are excited about building products that empower internal teams—this role offers the opportunity to make a meaningful impact.

Requirements

  • Experienced Product Manager
  • Thrive at the intersection of product management, systems thinking, operational excellence, and emerging technology
  • Excited about building products that empower internal teams

Responsibilities

  • Lead the strategy and execution of internal tools and platform capabilities.
  • Improve how Resy teams operate by building scalable internal products.
  • Simplify workflows, reduce manual effort, and enable teams to better serve restaurants and diners.
  • Identify opportunities to productize internal processes across the organization.
  • Partner closely with Engineering and business stakeholders to deliver secure, scalable internal capabilities.
  • Shape the future of how Resy teams work through workflow automation, administrative tooling, AI-enabled experiences, and operational platforms.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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