Senior Product Manager, Reach & Messaging - Resy

American ExpressNew York, NY
$123,000 - $215,250Hybrid

About The Position

The Resy team is seeking an experienced and visionary Senior Product Manager to lead our Reach & Messaging vertical. Reach & Messaging drives how Resy connects the right message to the right diner at the right time. This PM will own and evolve the platform that powers audience segmentation, messaging channels, communication preferences, and promotional experiences to deliver personalized, privacy-first engagement at scale. You'll define the strategy and roadmap for the capabilities that power consumer communications across push, email, SMS, advertising, and sponsored experiences. Partnering across Resy and American Express, you'll build a differentiated engagement platform that expands our addressable audience, deepens diner engagement, and helps restaurants grow. This is a highly cross-functional role requiring close partnership with Engineering, Marketing, Partner Success, Legal, Privacy, and product teams across the Enterprise. We're looking for a builder with strong product judgment who thrives in ambiguity, sets a high bar for excellence, and delivers scalable solutions that create value for diners, restaurants, and the business.

Requirements

  • Experienced and visionary Senior Product Manager
  • Strong product judgment
  • Ability to thrive in ambiguity
  • Ability to set a high bar for excellence
  • Ability to deliver scalable solutions that create value for diners, restaurants, and the business.

Responsibilities

  • Own and evolve the platform that powers audience segmentation, messaging channels, communication preferences, and promotional experiences to deliver personalized, privacy-first engagement at scale.
  • Define the strategy and roadmap for the capabilities that power consumer communications across push, email, SMS, advertising, and sponsored experiences.
  • Partner across Resy and American Express to build a differentiated engagement platform that expands our addressable audience, deepens diner engagement, and helps restaurants grow.
  • Collaborate closely with Engineering, Marketing, Partner Success, Legal, Privacy, and product teams across the Enterprise.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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