Senior Product Manager, Developer Experience

Moneris • Toronto, ON

11d • Hybrid

About The Position

As a Senior Product Manager, you will lead the developer portal experience and drive innovation in API platform solutions. You will combine technical expertise with product management skills, focusing on creating seamless experiences for developers and integrators. Your role involves translating technical specifications into user stories, managing product backlogs, and collaborating with partners to enhance onboarding efficiency and reduce friction for merchants and developers. This position is based in the Toronto office, offering a balance of in-office collaboration and remote flexibility. It is a replacement position, reporting to the Director, Product- Distributions Partnerships.

Requirements

• 5+ years in product management with a focus on API platforms, developer portals, or SaaS infrastructure.
• Strong understanding of RESTful design and OpenAPI Specifications (OAS); ability to interpret specs and create user-friendly guides.
• Experience with platforms like Apigee, Kong, or Azure API Management.
• Experienced in backlog management, sprint planning, and working with cross-functional teams.
• Comfortable validating API flows and integration paths using tools like Postman, with hands-on experience managing developer portals, particularly on ReadMe.
• Ability to simplify complex technical concepts for diverse audiences.
• Comfortable discussing and applying technologies such as SDKs, APIs, OAuth, Webhooks, JSON, and deployment tooling.
• Hands-on experience working with system integrations, iPaaS platforms, or workflow automation tools.

Responsibilities

• Own the Developer Portal Experience: Lead the strategy and execution for the developer portal, including API discovery, documentation organization, and overall look and feel.
• Drive Onboarding Velocity: Reduce friction in the sign-up and integration process to improve Time-to-First-Call, ensuring partners onboard quickly.
• Create Content & Usage Scenarios: Translate raw technical specs into real-world usage scenarios, tutorials, and guides that help external developers implement solutions.
• Manage Product Lifecycle: Prioritize backlogs, run sprint planning, and collaborate with engineering teams to deliver high-quality features.
• Stakeholder Collaboration: Work with internal application teams and external developers to integrate APIs and improve developer experience.
• Hands-On Validation: Use tools like Postman to test scenarios and confirm functionality before publishing.

Benefits

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).
• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.
• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees