Senior Product Manager, CRM & Sales Enablement

Guardian Life InsuranceNew York, NY
$152,290 - $250,195

About The Position

At Guardian, we are transforming the advisor experience through an integrated technology ecosystem designed to drive productivity, growth, and deeper client relationships. We are seeking a Senior Product Manager to lead our Client Relationship Management (CRM) and Sales Enablement platforms, partnering closely with field teams, business leaders, and technology partners. This role will define and execute a product strategy that supports an entrepreneurial agency model while delivering consistent, scalable, and intuitive platforms that enhance advisor effectiveness across pre-sales activities and client engagement.

Requirements

  • 10+ years of experience in product management for CRM or sales enablement
  • Experience managing and developing Product Owners
  • Field-facing experience supporting advisors or sales teams
  • Experience supporting entrepreneurial or independent agency environments
  • Strong understanding of AI concepts and product strategy integration
  • Proven ability to work across business and technology stakeholders
  • Must be legally authorized to work in the United States, without the need for employer sponsorship.

Nice To Haves

  • Experience with CRM or sales enablement platforms, preferably Salesforce or Seismic
  • Financial services, wealth management, or insurance experience
  • Experience with integrated advisor technology ecosystems

Responsibilities

  • Define and drive the roadmap for CRM and sales enablement platforms aligned to Guardian’s integrated ecosystem
  • Manage and coach a team of Product Owners, providing mentorship and performance feedback
  • Build a high-performing product team through coaching in agile practices and stakeholder engagement
  • Engage directly with advisors and agency leaders to understand workflows and needs
  • Translate field insights into scalable, user-centric platform capabilities
  • Balance flexibility required by entrepreneurial agencies with enterprise consistency
  • Lead development of CRM and sales enablement capabilities across advisor workflows
  • Ensure integration across Guardian’s advisor technology ecosystem
  • Drive prioritization of AI-enabled capabilities within platform strategy
  • Partner with cross-functional teams to deliver product outcomes
  • Manage dependencies, risks, and vendor relationships (e.g., Salesforce, Seismic)
  • Define and track OKRs tied to advisor productivity and adoption

Benefits

  • Annual, sales, or other incentive compensation
  • Skill-building
  • Leadership development
  • Philanthropic opportunities
  • Supportive, flexible, and inclusive benefits and resources
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