Senior Product Manager (Billing)
About The Position
AppDirect is seeking an experienced Senior Product Manager passionate about crafting exceptional customer experiences. This role will own the billing platform roadmap, with a near-term focus on evolving AppDirect from subscription-based to consumption-based billing models. Key responsibilities include integrating token-based billing and token management capabilities, driving automation of accounts receivable and payment reconciliation, and building AI-assisted subscription management features. The role also involves benchmarking the billing platform against competitors, conducting gap analyses, and partnering with product design and enterprise clients to refine billing logic. This position requires strong collaboration across multiple teams and technical dependencies, including the core marketplace and the Dev's AI team.
Requirements
- 5–10 years of product management experience with a strong focus on billing, invoicing, payments, or subscription management.
- Demonstrated experience shipping consumption-based or usage-based billing features, including familiarity with token usage, metering, and retirement concepts.
- Hands-on experience with payment and money movement APIs such as Stripe, Adyen, or Plaid, including reviewing or producing API documentation.
- Clear, structured communication skills — because you will regularly translate complex billing and contract logic for enterprise clients, engineering teams, and cross-functional stakeholders who each need a different level of detail.
- Comfort operating across multiple teams and technical dependencies simultaneously — because this role spans the core marketplace, the Dev's AI team, and finance workflows with no single-team ownership.
Nice To Haves
- Experience with enterprise billing or ERP platforms (e.g., Zuora, Chargebee, NetSuite, or Recurly) is an asset.
- Familiarity with compliance frameworks such as PCI, SOC 2, or ISO 27001 in the context of a payments or billing product is an asset.
Responsibilities
- Own the billing platform roadmap, with a near-term focus on evolving AppDirect from subscription-based to consumption-based billing models.
- Integrate token-based billing and token management capabilities into the AppDirect marketplace, working closely with the Devs.AI team on platform dependencies.
- Drive automation of accounts receivable and payment reconciliation workflows, reducing manual intervention with measurable efficiency gains.
- Build AI-assisted subscription management features, including right-sizing tools that guide users toward appropriate plans.
- Benchmark AppDirect's billing platform against leading AI billing competitors and deliver a gap analysis with a prioritized roadmap within year one.
- Partner with product design in Figma and engage directly with enterprise clients to clarify contract renewals, upgrades, and billing logic.
Benefits
- performance-based bonuses
- a full range of benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
