Senior Product Manager, Billing & Monetization

We are seeking an experienced billing and monetization Product Manager to drive conversion and enhance transparency in our billing process. As a product-led growth organization, this role is crucial in converting users and collecting payments. You will collaborate with a talented team of engineers and designers to develop a robust billing platform that supports our mission of revolutionizing workplace communication. This position requires expertise in billing strategy, user experience optimization, and cross-functional collaboration.

• Drive Loom's product strategy for billing and monetization
• Own the end-to-end billing experience, working with design and engineering to create transparency and trust throughout
• Bring out the creativity in your team to identify opportunities for improving user experience and monetization
• Optimize self-serve conversion through rigorous experimentation and metrics focus
• Empower internal teams with billing-related tooling and data
• Support integration of Loom's billing system with internal payment systems, subscription management services, etc.
• Collaborate cross-functionally with data, finance & accounting, sales, support, product marketing, etc.

• Experienced billing and monetization PM
• Strong product strategy for billing and monetization
• Ability to create transparency and trust in the billing process
• Creative problem-solving skills for improving user experience and monetization
• Data-driven with a focus on experimentation and metrics
• Familiarity with financial and accounting terminology and concepts
• Excellent communication skills, both written and verbal
• Previous experience with order to cash and subscription billing systems (e.g. Stripe, Zuora, Chargebee) in a B2B enterprise SAAS company (bonus)
• Technically savvy with experience in APIs (bonus)

• Competitive compensation and equity package
• Comprehensive medical, dental, and vision coverage for employees and dependents (for US employees)
• 14 paid company holidays plus Summer Break in July and Winter Break in December
• Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
• Healthcare reimbursement (for International employees)
• Life, AD&D, Short and Long Term Disability Insurance
• 401(k) with 4% company matching
• Wellness stipends
• Flexible PTO
• Paid parental leave
• Remote work opportunities
• Professional development reimbursement
• Home office & technology reimbursement