Senior Product Manager, AI Member Experience

Rocket LawyerColorado Springs, CO
16h$138,000 - $200,000

About The Position

We believe everyone deserves access to affordable and simple legal services. Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America, South America, and Europe, Rocket Lawyer has helped over 30 million people create over 50 million legal documents, and get their legal questions answered. We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history, to capture audiences worldwide. We are expanding our team to take on this challenge! Have a passion for helping people through technology - especially AI? Come help Rocket Lawyer disrupt the legal industry and live up to our mission to make the law affordable and simple. You'll work at the forefront of agentic AI product development to build and launch cutting-edge products for millions of customers. Sounds exciting? We’d love for you to join us!

Requirements

  • 8-10 years of software Product Development experience ideally with B2B or B2C SaaS products.
  • At least 4 years focused on how to optimize AI-driven user engagement
  • Ability to combine a strong product sense with business acumen to deliver positive outcomes to customers and the business
  • Passionate about our mission
  • Demonstrated ability to think critically and problem-solve
  • Excellent communication skills
  • Ownership mentality
  • Ability to engage in respectful debate and arrive at “win-win” decisions
  • Bias for action
  • Excited to celebrate and win
  • Self-aware with a growth mindset
  • Bachelor’s degree in Computer Science, Engineering, Data Science, Business, or a related field, or relevant job experience.

Nice To Haves

  • Experience building or launching products that leverage agentic AI systems
  • Experience in legal tech industry

Responsibilities

  • Create Insight-to-Action Product Experiences
  • Drive Engagement-Centric Roadmap Strategy
  • Develop AI-Powered UX Benchmarking
  • Data Driven Product Development
  • Product-Led Growth Strategy

Benefits

  • Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
  • Unlimited PTO
  • Competitive salary packages
  • Life insurance
  • Disability benefits
  • Supplemental Optional Life Insurance Benefits
  • FSA Options Optional
  • HSA with Company Match
  • 401k program with Company Match
  • Wellhub & ClassPass fitness platforms
  • Comprehensive Pet Insurance options
  • Financial Wellbeing & Student Loan Program access
  • Access to additional Mental Health & Wellbeing resources
  • Pre-tax Commuter/Transit Benefits
  • Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates
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