Senior, Product Management
About The Position
The Senior, Product Manager for Stores Checkout Mod Point of Sale team brings a high-energy approach to developing customer-centric user experiences and features to help grow the customer base, drive user engagement, and improve overall in-store colleague and customer experience. This role operates as a hybrid between strategy and execution. They partner with stakeholders to define, own, and execute a product roadmap while mentoring more junior colleagues on a range of product skills. Working in an agile environment with a focus on continuous improvement, they encourage ideas and feedback. They are empowered to make decisions and contribute in a meaningful and impactful way, fostering customer-centric thinking to create memorable, loyalty-building experiences for every Macy's customer and new possibilities for their career.
Requirements
- Leadership: Ability to take ownership of the entire product roadmap, manage complex product areas, and lead cross-functional teams effectively
- Collaboration and Communication: Skilled at collaborating with partners, stakeholders, and senior leaders, with strong communication abilities to deliver presentations, influence decisions, and answer questions
- Agility and Adaptability: Thrives in a high-energy, fast-paced, outcome-oriented environment, with the ability to adapt to changing priorities and situations
- Analytical Skills: Proficient in structuring and prioritizing analyses to inform the product roadmap, utilizing data and analytics to make informed decisions
- Customer-Centricity: Customer obsessed with a deep understanding of retail commerce and user experience, distinguishing between store and ecommerce business drivers to create memorable experiences
- Technical Acumen: Understanding of technical concepts, enabling meaningful contributions to technical requirements alongside engineering teams
- Problem-Solving and Curiosity: Naturally curious with a strong desire to understand root causes and solve problems, continuously learning about industry trends, emerging technologies, and new methodologies
- Mentorship and Coaching: Willingness to mentor and coach junior colleagues, sharing knowledge freely and helping to develop their skills
- Organizational Skills: Strong attention-to-detail, effective time management, and organizational abilities to maintain a well-curated backlog and prioritize tasks effectively
- Software Proficiency: Skilled in Microsoft Office Suite and other relevant software tools for product management and analysis.
Nice To Haves
- Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
- experience operating in a retail environment is a plus.
Responsibilities
- Take ownership of the entire product roadmap, from its definition to execution, including establishing and maintaining partnerships with stakeholders to ensure alignment
- Assume responsibility for managing a complex product area or lead as the senior product manager, driving the work forward
- Collaborate with partners and pods to effectively coordinate cross-functional projects and objectives, with support from senior leaders
- Lead discussions and decision-making processes in large working team settings, guiding the agenda
- Structure and prioritize analyses to inform the roadmap, including effectively setting up A/B tests
- Maintain a well-curated backlog of user stories driven by insights gleaned from structured discovery, which directly impacts the product roadmap
- Contribute meaningfully to technical requirements alongside QE and engineering
- Translate business needs into technical requirements for engineers to align with business goals, providing clear, detailed, and timely artifacts
- Offer timely and constructive feedback to team members, leaders, and cross-functional partners, challenging when necessary
- Actively mentor junior colleagues on various product skills
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Benefits
- comprehensive health and wellness coverage
- 401(k) match
- paid time off
- eight paid holidays
- continuous learning
- leadership development
- Colleague Resource Groups
- volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
