Senior Product Management Lead

Honeywell•Costa Mesa, CA

2d•$167,000 - $289,000•Hybrid

About The Position

The Senior Product Manager – Software and Services oversees the complete lifecycle and success of software, digital, and professional service solutions for Honeywell’s Security and Access Solutions brands. The role combines product expertise, strategic oversight, leadership, and cross-functional collaboration to improve product performance, meet market demands, and support business objectives. The position reports to the Director of Product Management and is based in Pittsford, NY; Atlanta, GA; or Costa Mesa, CA, on a hybrid schedule. New hires must work onsite Monday through Friday for their first 90 days. Travel is up to 25%.

Requirements

At least 5 years of experience in product management, offering management, or a related role.
Experience with software and services offerings.
Experience transitioning on-premises software offerings to cloud-based SaaS.
Strong business case development, data analysis, and problem-solving skills.
Strong focus on the customer journey and customer experience.
Excellent strategic thinking and decision-making abilities.
Results orientation and a proven track record of proposing, developing, and launching offerings successfully.
Ability to influence and negotiate with stakeholders at all levels.
Excellent communication and people-oriented skills.

Nice To Haves

Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
Experience in the physical security and monitoring center industries.
Experience with Agile software development methodology.
Experience with Product Lifecycle Management.
Strong market research and analytical skills.
Experience with SaaS, licensing, recurring, and subscription revenue models.
Experience in global and matrixed organizations.
Ability to adapt to a fast-paced and changing environment.

Responsibilities

Lead or supervise the new product introduction process and coordinate cross-functional teams to support timely, successful launches.
Support strategies for introducing new offerings that align with market needs and business goals, using market research and competitive analysis to provide insights and recommendations.
Collaborate with R&D, marketing, sales, and service delivery teams to align and integrate new offerings, facilitate communication, and resolve issues.
Address complex customer technical and business process needs so new offerings deliver expected business value.
Benchmark products against competitors and identify opportunities for differentiation.
Communicate product vision and updates effectively in writing and verbally.
Work with marketing and sales to position new products in the market and provide appropriate training and materials.
Maintain use case and requirements documentation, and prepare and present reports on project status, performance metrics, and strategic recommendations.
Engage customers and stakeholders to gather product feedback and use it to guide improvements and customer satisfaction.
Identify potential issues during the NPI phase, develop solutions, and implement measures to prevent future issues and support smooth launches.
Apply technical and commercial knowledge related to software product development and introduction processes, call center operations, and/or the physical security industry.
Gather and interpret market data, industry trends, competitive offerings, and customer feedback, and translate these inputs into actionable growth strategies.
Support commercial leaders in identifying sales strategies, target customers, partners, and other stakeholders for new business opportunities.
Use project management and product management tools.