Senior Product Engineer

Jungheinrich Lift Truck Corporation•Houston, TX

26d•Hybrid

About The Position

Jungheinrich Lift Truck is seeking a Senior Product Engineer to support the integration, testing, implementation, and ongoing development of assistance systems for the North American market. The role is a key technical resource working with engineering, product development, service teams, and customers to ensure assistance-system technologies are implemented successfully and perform across the lift truck product portfolio. The engineer troubleshoots complex technical issues, coordinates field testing, supports product enhancements, and helps ensure solutions meet North American market requirements. The ideal candidate has strong technical expertise, hands-on experience with industrial lift trucks, and the ability to collaborate across teams to solve problems and improve product performance. The position is based in a hybrid work arrangement out of the Houston, Texas office, with frequent virtual and/or in-person collaboration across teams.

Requirements

Strong technical background in engineering, product integration, testing, or technical support within the material handling equipment or industrial vehicle industry.
In-depth knowledge of industrial lift trucks, preferably including Jungheinrich products manufactured for the North American market.
Experience working with third-party vehicle technologies, assistance systems, or integrated equipment solutions.
Familiarity with system commissioning, software configuration, diagnostics, and troubleshooting.
Working knowledge of system and software testing methodologies, including error analysis and validation.
Understanding of North American regulatory requirements and standards applicable to industrial lift trucks and related technologies.
Strong analytical and problem-solving skills, including the ability to diagnose and resolve complex technical issues.
Excellent verbal and written communication skills and the ability to collaborate effectively across technical and non-technical teams.
Ability to work independently, manage competing priorities, and coordinate technical activities across multiple stakeholders.
Comfort working in hands-on technical environments and participating in field testing and customer-facing activities.

Nice To Haves

Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical field.

Responsibilities

Lead the integration, implementation, testing, and ongoing technical support of assistance systems for the North American lift truck market.
Coordinate engineering activities related to product development, feature testing, system integration, and technical troubleshooting.
Serve as a primary technical point of contact for complex field issues, provide Level 3 technical support, and drive timely resolution.
Plan, coordinate, and execute field tests, system validations, and proof-of-concept activities to evaluate product performance and functionality.
Perform system commissioning, configuration, software updates, troubleshooting, and recovery using appropriate diagnostic and service tools.
Analyze system errors and performance data, including log files, to identify root causes, reproduce issues, and develop troubleshooting solutions.
Collaborate with engineering and development teams to evaluate technical issues, validate solutions, and support continuous product improvement.
Provide technical consultation and ongoing support for assistance systems throughout the product lifecycle.
Support the integration of new features and technologies into lift trucks designed for the North American market.
Coordinate with internal teams, dealers, and customers to gather technical feedback and identify market-specific product requirements.
Develop and deliver technical knowledge-sharing and train-the-trainer initiatives to support product understanding and service capabilities.
Monitor industry trends and competitive technologies to identify opportunities for product enhancements.
Participate in industry trade shows, product demonstrations, and other customer-facing technical activities as needed.