Senior Product Designer

Urban Ridge Supplies•New York, NY

7d•Hybrid

About The Position

Kaizen is hiring a Senior Product Designer to craft user experiences for government staff and members of the public. The role has broad influence across the company, including product design, customer deployments, business development, and brand work. The designer will collaborate closely with engineers, implementation staff, business development, and leadership, and help define product strategy and the roadmap. This is a hybrid role based in New York City, with office attendance required at least four days a week, Monday through Thursday.

Requirements

4–6 years of product design experience, preferably in a high-growth startup or agency environment.
Experience designing administrative tooling.
Experience designing scalable SaaS solutions for desktop and mobile.
Experience in client services and enthusiasm for working directly with customers.
Proficiency in Figma for design and prototyping.
Experience with workflows powered by AI tools such as ChatGPT, Figma Make, or Lovable.

Nice To Haves

Experience with AI coding tools such as Cursor to contribute to the codebase.

Responsibilities

Lead design work end-to-end, including customer research and discovery, writing product requirement documents, designing and iterating on high-fidelity flows and prototypes, and collaborating with engineers to ship the work.
Contribute to Canopy, Kaizen’s internal design system.
Partner with the implementation team on customer deployments, providing hands-on project management, product strategy, and customer communications.
Work with the business development team to prototype responses to RFPs and product demos.
Work with the leadership team to create social media assets, conference one-pagers, and other branded materials.
Help define the product roadmap strategically.

Benefits

Medical, dental, and vision coverage fully paid for employees and dependents.
$100,000 in fully paid life insurance.
Flexible Spending Account (FSA) and Dependent Care FSA.
One Medical membership.
Fertility and family-building support through Carrot.
401(k) through Guideline with a 2% company match.
16 weeks of fully paid parental leave for birthing parents and 10 weeks for non-birthing parents.
Unlimited PTO, with a two-week minimum.
Closed for all federal holidays and a company-wide winter break during Christmas week.
Company offsites throughout the year.
One-time home office or desk setup stipend of up to $750 for NYC-based employees and $500 for remote employees.
$50 monthly commuter benefit.
Lunch expensed while working in the office; dinner and Uber rides home expensed for employees who choose to work in the office past 7 p.m.
Company-provided laptop of the employee’s choice.
NYC employees receive a fully covered gym membership; non-NYC employees receive $100 per month for gym or physical fitness reimbursement.
$100 monthly utility stipend.
$250 quarterly home cleaning stipend.
$500 annual professional development stipend.
$250 annual recreation stipend.
$300 quarterly pet care stipend.