Senior Product Designer (UX/UI)

CubX•Lakewood, NJ

About The Position

CubX is seeking a Senior Product Designer to own end-to-end design for complex internal operational tools and client-facing IT products. The role spans discovery, problem definition, systems and workflow design, interaction design, prototyping, and polished, implementation-ready UI. The designer will turn ambiguous, manual processes into structured software workflows and determine what should be handled through UX, configuration, or underlying system logic. The position requires both strong systems thinking and visual craft. The designer will define information architecture, user flows, roles and permissions, approval paths, business rules, configuration models, states, edge cases, and error handling, then create polished interfaces and prototypes in Figma. They will collaborate closely with product, engineering, operations, and other stakeholders through implementation, and help establish reusable components, patterns, and design standards across a growing multi-product platform. The role designs for both internal operators, who need efficiency, visibility, control, and flexibility, and end users, who need clarity, simplicity, and confidence. Successful work will make complex systems understandable without hiding operationally necessary complexity, and will translate designs into shipped software.

Requirements

At least 3 years of product design experience building B2B SaaS, enterprise software, internal tools, or workflow-driven products.
Proven ability to take ambiguous business problems from discovery through shipped product.
Strong systems-thinking skills, including experience defining workflows, permissions, approvals, business rules, configurations, system states, and edge cases.
Experience designing complex operational software, including forms, tables, dashboards, admin tools, and configuration interfaces.
Strong UX, interaction design, information architecture, and problem-solving abilities.
Strong visual design skills and ability to create polished, production-ready interfaces.
Advanced proficiency in Figma, including prototyping and design systems.
Experience collaborating closely with engineering, product, and operational stakeholders.
Ability to lead discovery, ask insightful questions, challenge assumptions, and clarify requirements.
Portfolio demonstrating end-to-end ownership from problem definition and workflow design through UX, final UI, and implementation.

Nice To Haves

Experience with enterprise software, internal tools, workflow automation, configuration-heavy systems, or multi-tenant SaaS.
Experience designing role-based access, approval workflows, and administrative platforms.
Familiarity with MSP, IT operations, ITSM, provisioning, procurement, inventory, or asset management systems.
Experience designing security-sensitive or rules-based products.
Experience using AI-assisted design and product development workflows.

Responsibilities

Own end-to-end product design for complex internal operational tools and client-facing experiences, from discovery through implementation-ready design.
Translate manual, ambiguous processes into structured product workflows.
Partner with product, engineering, operations, and other stakeholders to understand current processes and determine how they should work in software.
Define user flows, information architecture, roles and permissions, approval paths, system states, edge cases, business rules, configuration models, and error and exception handling.
Lead discovery by asking questions, challenging assumptions, and clarifying unclear or incomplete requirements.
Determine which problems should be solved through UX, configuration, or underlying system logic.
Create wireframes and interactive prototypes to validate workflows before detailed design.
Design polished, production-ready interfaces in Figma, including forms, tables, dashboards, navigation, configuration interfaces, admin controls, filters, bulk actions, permissions, and empty, error, and loading states.
Collaborate with engineering throughout implementation to resolve design details and ensure the shipped product reflects the intended experience.
Help establish reusable components, patterns, and design standards across a multi-product platform.
Design experiences that balance the needs of internal operators and end users.