Senior Product Delivery Associate

JPMorgan Chase & Co.New York, NY

About The Position

As a Senior Product Delivery Associate in Connected Commerce on the Proprietary Wallets team, you will help build the next generation of payment platforms that become the foundation of Chase digital payments and commerce experiences. We’re looking for someone who is customer obsessed, has strong experience leading 0-1 development efforts in large companies, and a strong inclination for innovative thinking. We are looking for a program manager who will drive the successful completion of product features, proactively identify and manage risks and dependencies, and clearly articulate our progress to leadership and stakeholders.

Requirements

  • 3+ years of experience or equivalent expertise in product management, product delivery, program management, or a relevant domain area
  • Ability to navigate highly matrixed organization and escalate where issues when needed
  • Structured and strategic thinker with excellent written communication and presentation (PowerPoint) skills
  • Ability to influence cross-functional stakeholders with diverse points of view and build coalition
  • Strong understanding of product development lifecycle using Agile / Scrum
  • Experience working in Jira / Jira Align and Confluence
  • Bachelor’s degree in a relevant field of study

Nice To Haves

  • Experience in digital payments including mobile wallets and online checkout

Responsibilities

  • Maintains deep knowledge of product strategy to facilitate organization and prioritization of product backlog in partnership with Product Owners
  • Creates and manages walk back plans with product owners for key initiatives, including discovery, development, testing, and release planning to deliver against committed timelines
  • Collaborates with Product, Engineering, Design to identify impacts, manage risks, and track dependencies
  • Leverage storytelling and delivery insights to communicate results, upcoming focus areas and key risks in a compelling manner aligned with business objectives
  • Partners with Agility Leads to drive adoption of agile best practices and ensure product owner accountability for clean, accurate data in systems of record (e.g. JIRA, Jira Align)
  • Manages operating model, key ceremonies (e.g., intake), and engagement across Quad+ partners
  • Facilitate Legal, Risk, Compliance and Controls forum, approval processes, monthly reporting, and decisions needed

Benefits

  • comprehensive health care coverage
  • on-site health and wellness centers
  • a retirement savings plan
  • backup childcare
  • tuition reimbursement
  • mental health support
  • financial coaching
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