Testing Associate - Product Delivery

JPMorgan Chase & Co. • Wilmington, DE

6h • Onsite

About The Position

Connected Commerce is a new and innovative line of business at Chase, designed to expand business ventures beyond core financial services. The focus is on building the future of Chase’s digital ecosystem capabilities by delivering customer experiences across the purchasing journey and connecting customers to partner brands and benefits. As part of the Testing team within Risk Management, this role is crucial for maintaining the strength and resilience of customer experiences and businesses. The culture emphasizes innovative thinking and challenging the status quo. As a Testing Associate, the individual will be vital in User Acceptance Testing (UAT), ensuring code readiness aligns with business requirements. Responsibilities include test planning and execution, functional, end-to-end, and regression testing. Collaboration with Risk and Technology teams is essential to ensure business processes and user interactions function as intended, thereby minimizing post-launch risks.

Requirements

• Bachelor’s degree or comparable experience
• 3-5 years of experience in manual testing along with formulating test plans and approach, test scenarios and test scripts
• Experience in JIRA process, understanding of the process flow and creation of the task
• Experience with Microsoft Office, Confluence, qTest tool
• Writing and executing queries in SQL
• Knowledge in Unix operating system
• Experience with Agile and waterfall software development methodologies
• Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications.
• Excellent organizational and project management skills; able to manage competing priorities under tight deadlines.
• Proven ability to collaborate and build strong partnerships
• Intellectual curiosity with a proven ability to learn quickly.
• High degree of initiative, self-direction, and ability to work well under pressure

Nice To Haves

• Experience with mainframe screens, business rules engines
• Understanding of credit card lifecycle and cards transactions processing
• Experience with risk processing

Responsibilities

• Understanding the intent of a business requirement
• Formulating test approach and test plan and detailing the dependencies and risk involved
• Execution of business scenario in UAT environment
• Partnering and collaborating with stakeholders for clarifying queries and sharing the testing status
• Ensuring testing artifacts are updated and saved as appropriate
• Reconcile test results with expected results
• Incorporate process enhancements related to tools and practices to unlock greater efficiencies and effectiveness
• Partner with UAT Manager/Lead to ensure that testing readiness and testing execution milestones are completed
• Responsible in helping to facilitate the quality testing practices in support of various products
• Maintain regular communication with project stakeholders and ensure ongoing updates on Automation objectives
• Responsible for assessing, creating and building automation tools for gaining efficiency or cost reduction

Benefits

• competitive total rewards package including base salary determined based on the role, experience, skill set and location
• commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees