Senior Pre-Sales Engineer

Pointr • Boston, MA

1d • Hybrid

About The Position

Pointr is seeking a Senior Pre-Sales Engineer to play a crucial role in how its solutions are understood, positioned, and sold to enterprise customers. This role involves acting as a trusted technical advisor during the pre-sales process, collaborating with Sales, Product, and Delivery teams to understand customer needs, shape appropriate solutions, and demonstrate Pointr’s indoor mapping and AI capabilities through compelling demos and solution narratives. The ideal candidate will lead technical discovery, translate complex requirements into practical solution options, and ensure proposed solutions are commercially viable and deliverable. This is a senior, customer-facing position requiring a blend of strong technical acumen, commercial judgment, structured problem-solving skills, and the ability to influence both customers and internal teams.

Requirements

• 6–10+ years of experience in pre-sales, technical sales, or commercial solution roles within B2B SaaS environments.
• Experience in a start-up or high-growth environment where processes are still being shaped.
• Proven experience leading customer discovery and delivering tailored, use-case–driven demos.
• Track record supporting complex, multi-stakeholder sales cycles, ideally in enterprise contexts.
• Experience working closely with delivery or engineering teams without directly owning or managing them.
• Ability to present confidently to senior stakeholders and translate complex topics into clear, outcome-focused narratives.
• Deep understanding of agile software development processes and technical concepts, with the ability to translate them for diverse audiences.
• Structured problem-solving approach with strong attention to detail.
• Highly collaborative mindset with the credibility to influence Sales, Delivery, and Product teams.
• Experience mentoring, coaching, or providing functional leadership to other solution, pre-sales, or technical team members.

Nice To Haves

• BS or MS degree in a relevant technology or management field (Computer Science is a plus).
• Experience working with enterprise customers in complex, multi-stakeholder environments (e.g., healthcare, retail).
• Prior exposure to location-based technologies, mapping platforms, analytics, or data-driven SaaS products.

Responsibilities

• Lead or co-lead discovery sessions for complex and strategic opportunities.
• Frame solutions in clear, commercial, outcome-driven terms rather than technical detail.
• Support Customer Advocates in articulating value throughout the sales cycle.
• Design and deliver tailored demos aligned with real customer use cases and outcomes.
• Own demo standards, demo assets, and demo environments.
• Capture customer feedback, objections, and recurring patterns from demos.
• Validate solution feasibility in close collaboration with Delivery.
• Ensure scope, assumptions, and commitments are clearly defined prior to deal close.
• Help ensure what is sold is clear, feasible, and aligned with delivery capabilities.
• Define documentation and handover standards from Sales to Delivery.
• Ensure a smooth transition from demo and sales process into implementation.
• Surface recurring customer needs, product gaps, and feedback to Product and Delivery teams.

Benefits

• Supportive, kind (no-ego), and smart team
• Hybrid work (2 days being in the office is required)
• International environment and inclusive culture
• Competitive base salary and attractive stock options
• Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations
• Private health care (75%)
• Dental
• Company-sponsored parental leave
• 18 days PTO, plus sick time + 12 holidays per year
• 401(k) retirement scheme

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree