Senior Population Health Analyst

Saint Barnabas Medical Center • New York, NY

2d

About The Position

Under the direction of the Vice President, the Senior Population Health Analyst provides strategic, operational, and managerial leadership to the Ambulatory Care Quality & Population Health department. The role directs the installation, configuration, optimization, and support of Epic Population Health applications and departmental information systems. It combines technical expertise, user interaction, process improvement, employee supervision, and support for Quality and Performance Improvement activities, population health, and value-based initiatives in Ambulatory Care.

Requirements

• A Master’s degree, or a Bachelor’s degree with 2 years of data management and analysis experience.
• Epic certification in Healthy Planet, Compass Rose, Cadence, or a related application; maintaining all requirements for Epic certification is a condition of employment.
• At least 2 years of related clinical or business experience related to population health or care management.
• Experience with application implementation, troubleshooting, testing, and support.
• Strong desktop skills, including Word, Excel, PowerPoint, and Visio.
• Critical-thinking, problem-solving, and analytical skills.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.
• People management skills.

Responsibilities

• Support the Vice President with department strategy, operations, and management, and provide leadership to the Ambulatory Care Quality & Population Health department.
• Direct the strategy, design, and implementation of departmental Epic applications and information systems to improve population health.
• Manage and supervise assigned employees and teams, including work assignments, attendance, discipline, performance evaluations, and planning requirements.
• Evaluate users’ needs and information-system requests in relation to existing systems, available technologies, and applications.
• Participate in training on assigned applications and develop expert understanding of their functionality, including Healthy Planet, Compass Rose, EpicCare Link, EpicPayer Platform, Assignment & Attribution, Claims Data Link, Cheers Campaigns, FindHelp Integration, and Exact Sciences Integration.
• Serve as a liaison with user departments to resolve system and application issues.
• Assist team efforts to implement system enhancements and upgrades.
• Evaluate problem situations, reach independent conclusions, and coordinate resolution of information-system use and implementation issues across departments and disciplines, with medical staff, and with outside vendors.
• Evaluate processes and recommend re-engineering of computerized application use to maximize departmental and organizational efficiency and effectiveness.
• Provide ongoing analysis, maintenance, and technical and functional support for organizational information systems; identify system deficiencies, analyze problems and solutions, and implement corrective action.
• Participate in routine system software migration and upgrade processes.
• Direct the team’s work and assist with Epic Nova notes reviews, build tasks, integrated testing, training, ticket resolution, upgrades, and downtime assistance in collaboration with the IT Department.
• Direct build and integrated testing for Epic upgrades and new application and Compass Rose program implementations.
• Stay current on developments in healthcare, healthcare information systems, and staff education through continuing education programs and conferences and review of literature and periodicals.
• Provide on-site support and out-of-hours or on-call coverage when required for immediate assistance and troubleshooting.
• Attend scheduled department and division meetings and participate as appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior