Population Health Data Analyst Intern

South Florida Community Care Network•Tallahassee, FL
•Hybrid

About The Position

Community Care Plan (CCP) offers an educational and practical internship with the Population Health and Concierge Care Coordination Department. The intern will assist department leadership with healthcare data analysis, reporting, performance measurement, and population health and care management operations. The position provides hands-on experience applying academic skills in a professional healthcare setting and exposure to population health, health analytics, health informatics, business analytics, managed care, and other healthcare work. The intern may also network with Business Intelligence, Medical Economics, Information Technology, Quality, and operational departments. The intern will handle confidential and proprietary information and must sign a Confidentiality Agreement upon hire. The internship begins with two days of on-site training covering organizational principles, compliance, departmental functions, computer systems, and business processes. The program is scheduled to last 8 to 10 weeks, with a maximum of 29 hours per week. Community Care Plan currently follows a hybrid work schedule and reserves the right to change schedules based on company needs. Candidates must be currently enrolled in an undergraduate or graduate degree program and have an interest and aptitude in a related field. Coursework or academic experience in data analysis, statistics, research methods, data management, or other quantitative disciplines is preferred. The role calls for basic analytical, communication, organizational, and problem-solving abilities; familiarity with Microsoft Office; and the ability to learn tools and healthcare concepts, work independently with appropriate guidance, collaborate with a team, incorporate feedback, and maintain confidentiality. The role involves primarily office-related work, with possible work inside or outside the office and travel to other offices, as well as domestic travel. The noise level is usually moderate. Candidates selected for the position must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. Community Care Plan is an equal opportunity employer committed to diversity, equity, and inclusion.

Requirements

  • Current enrollment in an undergraduate or graduate degree program.
  • Interest and aptitude in Public Health, Population Health, Data Analytics, Data Management, Health Informatics, or a related field.
  • Working knowledge of Microsoft Office applications, including Excel, Word, and PowerPoint.
  • Basic analytical, critical-thinking, and problem-solving skills, with the ability to organize and review data and identify basic trends or patterns.
  • Basic understanding of data analysis, statistics, or research concepts.
  • Ability to create basic charts, graphs, and data visualizations and summarize analytical findings clearly.
  • Effective written and verbal communication skills and good organizational and time-management skills.
  • Ability to learn analytical tools, healthcare concepts, data systems, and methodologies; follow instructions; ask questions; and seek guidance when appropriate.
  • Ability to work independently on assigned tasks with appropriate guidance and collaboratively within a team environment.
  • Ability to receive and incorporate feedback and maintain confidentiality when handling sensitive healthcare and business information.
  • Ability to meet the role's physical demands, with reasonable accommodation where applicable.
  • Selected candidates must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse.
  • Must sign a Confidentiality Agreement upon hire.

Nice To Haves

  • Coursework or academic experience in data analysis, statistics, research methods, data management, or another quantitative discipline.
  • Exposure to data analytics or visualization tools such as SQL, Power BI, Tableau, or similar tools through coursework, academic projects, or prior experience.
  • Interest in gaining experience in healthcare, managed care, Case Management, Disease Management, or Population Health.

Responsibilities

  • Assist with collecting, organizing, validating, and analyzing population health and operational data to support accurate and useful decision-making.
  • Analyze healthcare and population health data to identify trends, patterns, relationships, engagement, utilization, outcomes, and opportunities to improve member and program performance.
  • Assist with data quality and validation, including checking completeness and accuracy, identifying discrepancies, and helping reconcile data from multiple sources.
  • Support analysis of C3 Case and Disease Management program performance to evaluate program reach, effectiveness, and improvement opportunities.
  • Develop data visualizations and analytical summaries that communicate findings and trends related to healthcare utilization, outcomes, and population health indicators.
  • Participate in analytical projects and collaborate with Population Health leadership and cross-functional partners to identify opportunities to improve member outcomes, operational efficiency, and population health strategies.
  • Perform other job-related duties assigned by a supervisor or management.
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