Senior PMO Portfolio Analyst

Trupanion•Seattle, WA
•Hybrid

About The Position

The Senior PMO Portfolio Analyst plays a key role within Trupanion’s Project Management Office, providing advanced portfolio analytics, resource and capacity planning, performance reporting, governance, and strategic decision support across the Technology portfolio. The role owns resource and capacity visibility across the portfolio, analyzing allocation, availability, demand, utilization, and capacity constraints to identify trends, risks, and opportunities and provide actionable insights to Technology leadership. The analyst also improves PMO processes, reporting, tools, and data standards to support a scalable portfolio management function. The position is open to candidates in the Seattle, Washington area and follows a hybrid schedule, with work in the casual, pet-friendly office at least three days per week.

Requirements

  • Bachelor’s degree in Business Administration, Information Technology, Finance, Project Management, Data Analytics, or a related field, or equivalent professional experience.
  • At least 5 years of experience in PMO operations, portfolio management, portfolio analysis, resource management, business analysis, project or program management, data analytics, or a related field.
  • Demonstrated experience with resource and capacity planning, including resource allocation, utilization, demand forecasting, capacity analysis, and identifying resource constraints.
  • Experience supporting portfolio planning, prioritization, sequencing, demand management, and resource allocation decisions.
  • Experience developing executive-level dashboards, scorecards, KPIs, reports, and presentations.
  • Strong analytical and problem-solving skills, including the ability to identify trends, risks, dependencies, and opportunities across a portfolio.
  • Experience with project and portfolio management tools such as Jira, Planview, Smartsheet, Microsoft Project, or similar platforms.
  • Ability to work independently and manage competing priorities.
  • Advanced experience with portfolio-level resource management, capacity forecasting, demand planning, and scenario analysis.
  • Experience with Project Portfolio Management platforms and portfolio governance processes.
  • Knowledge of Agile, Waterfall, and hybrid project or program management methodologies.
  • Experience establishing or improving PMO standards, governance, reporting, and portfolio management processes.
  • Excellent verbal and written communication skills, including the ability to adapt communication style for technical and non-technical users.
  • Organizational, prioritization, and time management skills.
  • Ability to work with minimal supervision.
  • Ability to learn quickly and adapt to a changing environment, and proactively seek information when necessary.
  • Creative problem-solving, organization, attention to detail, flexibility, and adaptability.
  • Applicants must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

  • PMP, PgMP, Scrum, SAFe, or similar certification.
  • Passion for and a desire to delight the customer.

Responsibilities

  • Own and manage resource and capacity planning and tracking across the Technology portfolio, including allocation, availability, utilization, demand, and capacity constraints.
  • Develop resource and capacity forecasts and identify current and future gaps, conflicts, bottlenecks, and staffing needs.
  • Translate complex portfolio and resource data into actionable insights and recommendations for Technology leadership.
  • Support leadership decisions regarding project prioritization, sequencing, staffing, investment, and portfolio commitments.
  • Partner with Technology leaders and resource managers to understand demand, validate capacity assumptions, and maintain accurate forecasts.
  • Analyze projects and programs across the portfolio to identify trends, delivery risks, dependencies, resource constraints, and opportunities.
  • Develop and maintain executive-level portfolio dashboards, scorecards, KPIs, and reporting on portfolio health and performance.
  • Support portfolio planning, project intake, evaluation, prioritization, sequencing, and investment planning.
  • Support portfolio financial management, including budgets, forecasts, actuals, variances, and investment tracking, as applicable.
  • Partner with Finance stakeholders to reconcile and analyze portfolio financial and resource information.
  • Prepare analysis, recommendations, presentations, and decision-support materials for portfolio reviews and senior leadership discussions.
  • Drive automation and process improvements to reduce manual reporting, improve data quality, and increase portfolio transparency.
  • Support administration, optimization, and continued development of Project Portfolio Management tools and processes.
  • Serve as a subject matter resource for portfolio reporting, resource planning, PMO processes, and portfolio management practices.

Benefits

  • Full medical, dental, and vision benefits at no cost to the employee.
  • Four weeks of paid time off and nine paid float holidays.
  • Five-week sabbatical after five years of employment.
  • Casual, pet-friendly office environment.
  • Free medical health insurance for one dog or cat.
  • Paid time off to volunteer at nonprofit organizations.
  • Free on-site gym.
  • Free dog-walking services for office pets during business hours.
  • Free parking and paid ORCA cards at the Seattle office.
  • Employees may be eligible for monthly bonuses.
  • Restricted Stock Units granted to all new team members, with new-hire grants vesting over four years.
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