Senior PMO Analyst

TISTA Science and Technology Corporation•Remote-United States, UNAVAILABLE
•Remote

About The Position

TISTA is seeking a Senior PMO Analyst to support the Enterprise Information Systems Office (EISO). The role provides analytical support across the Microsoft enterprise environment, focusing on licensing utilization, entitlement management, product research, data analysis, and optimization. The analyst works with technical and program stakeholders to assess Microsoft licensing and product usage, identify optimization opportunities, maintain accurate licensing and entitlement information, and present actionable recommendations to leadership. The position is remote in the USA and is subject to a government background investigation. Candidates must meet eligibility for a position designated with Tier 1 / Low Risk sensitivity. The suggested pay range is $62,546 to $70,875; the actual offer may vary based on skills, qualifications, experience, and location, and certain positions may be eligible for additional compensation such as bonuses.

Requirements

  • Working knowledge of Microsoft Admin Center and Entra ID administration.
  • Experience conducting license utilization and trend analysis within an enterprise Microsoft 365 environment.
  • Experience working with software licensing, entitlement management, or product usage data.
  • Familiarity with Microsoft entitlement and feature research processes.
  • Strong analytical skills, including the ability to identify trends, discrepancies, and opportunities in complex datasets.
  • Ability to research technical products and capabilities and translate findings into business-relevant recommendations.
  • Ability to prepare and present technical and analytical findings to technical and executive audiences.
  • Strong written and verbal communication skills.
  • Strong attention to detail and ability to maintain accurate licensing, entitlement, and reporting data.
  • Bachelor’s degree in business, information systems, or a related discipline.
  • Must meet eligibility for a position designated with Tier 1 / Low Risk sensitivity following a government background investigation.

Nice To Haves

  • Experience supporting Microsoft enterprise licensing or enterprise agreement activities.
  • Experience with Microsoft licensing optimization, cost analysis, or utilization management.
  • Experience evaluating Microsoft products, features, licensing options, or alternative solutions.
  • Experience with SLA tracking and security/compliance reporting.
  • Experience supporting large enterprise or federal environments.

Responsibilities

  • Administer and monitor the Microsoft Admin Center and Entra ID environment in support of enterprise agreement governance.
  • Track identity, licensing, and entitlement status across the enterprise Microsoft tenant.
  • Conduct utilization and trend analysis of Microsoft licensing and product usage.
  • Analyze licensing data to identify usage patterns, discrepancies, and potential optimization opportunities.
  • Research entitlement management options and evaluate underused or unused features for potential cost-recovery opportunities.
  • Research new Microsoft product offerings and viable alternatives and assess alignment with VA functional requirements.
  • Validate and maintain product and license reference tables, including additions, updates, and corrections.
  • Prepare and deliver technical presentations that translate licensing, utilization, and product data into actionable findings for EISO leadership.
  • Recommend potential adjustments to the software licensing mix based on utilization findings; program leadership makes final optimization decisions.
  • Maintain SLA tracking and security/compliance posture reporting related to the Microsoft enterprise agreement.
  • Develop clear documentation and reporting to support program-level decision-making.
  • Collaborate with technical, program, and business stakeholders to communicate findings and support enterprise licensing initiatives.

Benefits

  • Above-industry healthcare benefits
  • Remote working options
  • Paid time off
  • Training and certification opportunities
  • Healthcare savings account
  • Flexible savings account
  • Paid life insurance
  • Short-term and long-term disability
  • 401(k) match
  • Professional development reimbursement
  • Employee assistance program
  • Paid holidays
  • Military leave
  • Potential additional compensation, such as bonuses
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