Senior Pharmacy Care Coordinator

UnitedHealth Group • Everett, WA

4d • $20 - $36 • Hybrid

About The Position

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come makes an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Requirements

• High School/ GED
• 3+ years of experience working in a medical office or pharmacy setting
• 3+ years of customer service experience
• Basic level of experience with MS Office
• Ability to work independently and maintain good judgment and accountability
• Demonstrated ability to work well with health care team
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Nice To Haves

• Licensed Medical assistant or pharmacy technician
• Previous experience working in a hybrid setting

Responsibilities

• Ability to travel to 20+ clinics within 10-20 miles of home going once a quarter or month, depending on needs of clinics
• Scheduling of pharmacist disease state management (DSM) visits, assisting with DURs, co-pay assistance, ancillary products, and liaison with provider offices on labs, refill orders and prior authorizations.
• Review and advise on medications and treatment plans (based on review of medical case notes, medication list and lab results) to improve outcomes and avoid potential drug interactions
• Discuss with patients' life issues affecting medication adherence and provide advice on improving drug regimen compliance.
• Advise patients on alternate Rx fill strategies of retail versus mail order and options for financial assistance.
• Review medication regimen for disease state for LTC facilities/ hospice care / RN case managers / Medical Directors / clients and provide summaries and guidance on future medication plans. Advice may include alternate drug therapies, stopping medication and/or lower cost alternative.
• Review medical case notes to determine on-going medication treatment plan and project future medication costs.
• Extensive work experience, possibly in multiple functions.

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED