About The Position

Hudu is hiring a Senior People Operations & Talent Acquisition Specialist to own people operations and recruiting for its growing, distributed team. People Operations is the core of the role, including keeping HR processes accurate and compliant across a multi-state workforce, managing employee lifecycle changes, and maintaining the employee handbook and state-specific requirements. The specialist will also own full-cycle recruiting across every Hudu department and level, from individual contributors to leadership. The role works with established templates and processes, continually improves them, and partners with company leadership. The specialist will use AI tools thoughtfully while maintaining a supportive, human-centered experience for employees and candidates.

Requirements

  • At least 5 years of experience in talent acquisition, HR, or people operations, including at least 3 years of full-cycle recruiting; SaaS or tech experience is ideal.
  • Proven track record sourcing and hiring technical candidates, such as software and DevOps engineers.
  • Experience supporting HR operations and compliance for a remote, multi-state workforce.
  • Hands-on experience with an HRIS and an ATS.
  • Comfort using AI tools day to day, with good judgment about when a human conversation matters more.
  • Builder mindset and comfort with ambiguity and creating processes from scratch at a small company.
  • Strong attention to detail in documentation, including handbook policies and termination records.
  • Excellent communication skills and discretion with confidential information.
  • Bachelor’s degree in human resources, business administration, or a related field, or equivalent experience.

Nice To Haves

  • Experience with Ashby, Gusto, and Juicebox.
  • SHRM-CP or PHR certification.
  • Experience at an MSP or IT software company.

Responsibilities

  • Process employee changes in the HRIS, including hires, promotions, and job changes, and maintain accurate records.
  • Answer employee questions about time off, benefits, and policies.
  • Manage onboarding end to end, including first-day orientation, scheduling, equipment coordination with IT, welcome swag, and software access with hiring managers.
  • Manage offboarding end to end, including exit surveys, equipment returns, separation documentation, and compliant terminations.
  • Maintain confidential employee files and document employee relations matters discreetly.
  • Partner with accounting on payroll-related changes and provide weekly people operations updates to leadership.
  • Maintain the employee handbook and state appendices, adding requirements as the company hires in new states.
  • Track federal and state employment law changes, recommend policy updates, and manage state-specific requirements such as harassment training, leave laws, and new-state registrations.
  • Own full-cycle recruiting across all departments and levels, including intake meetings, video interviews, interview scheduling, and preparing and extending offers in partnership with leadership.
  • Source niche and hard-to-fill roles using Juicebox, LinkedIn, and Boolean search.
  • Partner with hiring managers to define role needs and candidate profiles, provide progress updates, and align on hiring decisions.
  • Manage the ATS pipeline, including job postings, application review, stage changes, email templates, and reporting data, while providing candidates with timely, clear, and personal communication.
  • Run structured candidate evaluations, prepare concise hiring-team summaries, and conduct reference checks.
  • Coordinate with external recruiting agencies when engaged, including communicating role requirements and managing candidate submissions.

Benefits

  • Health insurance
  • 401k plan with company matching
  • Paid time-off
  • Flexible work hours
  • Work Life Balance
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