Senior People Operations Coordinator (Rippling payroll)

Buxton

5d•$75,000 - $75,000

About The Position

The Senior People Operations Coordinator joins the People & Culture team and is primarily responsible for payroll processing and benefits administration, while supporting the broader day-to-day needs of the function. This hands-on role requires experience processing payroll through Rippling and a focus on accuracy, compliance, and a positive employee experience. The coordinator works closely with the Director of People & Culture and serves as a resource for employees. The role owns global payroll preparation and processing through Rippling, including audits, reporting, reconciliation, discrepancy resolution, documentation, and year-end support. It also supports employee benefit administration, including enrollments, changes, Open Enrollment, vendor coordination, deductions, and benefit reporting. Additional responsibilities span the employee lifecycle, HR systems and records, employee support, compliance documentation, recruiting coordination, and onboarding. Success means payroll is accurate and timely, benefit transactions and employee data are reliable, and employees receive responsive support.

Requirements

At least 6 years of progressive experience in Human Resources, People Operations, payroll, benefits, or a related area.
At least 3 years of hands-on Rippling payroll processing experience.
Demonstrated ability to independently prepare and process payroll within Rippling.
Experience auditing payroll before submission and resolving payroll discrepancies.
Hands-on benefits administration experience.
Experience with HRIS and payroll systems beyond basic employee self-service functionality.
Experience supporting onboarding, offboarding, employee changes, and HR administration.
Working knowledge of federal and state employment and payroll requirements.
Strong attention to detail and commitment to accuracy.
Ability to manage recurring deadlines, particularly payroll and benefits deadlines.
Strong organizational and problem-solving skills.
Excellent written and verbal communication skills.
Ability to handle confidential employee information professionally and discreetly.
Ability to work independently, recognize when to escalate issues, and shift priorities to support different areas of People & Culture.

Nice To Haves

Experience processing multi-state or global payroll.
Experience supporting a remote or geographically dispersed workforce.
Experience administering benefits through Rippling.
Experience supporting Open Enrollment and annual benefit renewals.
Experience with payroll reconciliations, benefit invoice reconciliations, and HR data audits.
Experience using Rippling across payroll, benefits, onboarding, offboarding, reporting, and employee management.
SHRM-CP, PHR, or similar HR certification.

Responsibilities

Prepare and process global payroll through Rippling accurately and by established deadlines.
Conduct pre-payroll audits of employee information, compensation, deductions, and payroll data.
Review post-payroll reports, assist with payroll reconciliation, and resolve payroll discrepancies and employee questions.
Maintain payroll documentation and records; support year-end payroll activities and required reporting.
Partner with Finance and internal stakeholders on payroll matters and help maintain compliance with applicable requirements.
Administer employee benefits, including enrollments, changes, qualifying life events, and terminations.
Respond to employee benefit questions and coordinate with brokers, carriers, and vendors to resolve issues.
Support Open Enrollment, benefit invoice reconciliation, eligibility audits, benefit reporting, and reviews of payroll deductions against benefit elections.
Support the employee lifecycle, including onboarding, employee changes, promotions, transfers, and offboarding.
Maintain accurate employee information and confidential records in Rippling and other People systems.
Prepare employment documentation and correspondence; respond to employee questions and provide professional support.
Support HR reporting, workforce data audits, leave administration, compliance activities, and required HR documentation.
Provide recruiting support, including interview coordination, candidate communication, offer documentation, background checks, and pre-employment activities.
Coordinate new-hire onboarding, establish employees in applicable systems, and assist with orientation and onboarding communications.