Senior People Operations Analyst

Dorado Software Group

1d•Remote

About The Position

The Senior People Operations Analyst will join Dorado Software Group and support the operational backbone of the People function for a global portfolio of software companies, reporting to the Director of People Operations with a dotted line to the VP of Human Resources. NedGraphics and Optitex have teams around the world including North America, South America, EMEA, Middle East, India, and APAC. The Senior People Operations Analyst will be responsible for maintaining HR systems and data integrity, coordinating payroll across multiple jurisdictions, executing onboarding and offboarding processes, and supporting the broader People team with reporting, documentation, and process improvement.

Requirements

6-10 years of experience in People Operations, HR Operations, or HRIS administration.
Hands-on experience administering an HRIS platform such as BambooHR, ADP, Workday, or HiBob, with direct responsibility for data accuracy.
Advanced Excel proficiency, including formulas, pivot tables, lookups, and dashboards.
Experience coordinating payroll with third-party providers across multiple jurisdictions.
Experience executing end-to-end onboarding and offboarding processes.
Strong attention to detail with a proactive approach to identifying and resolving data issues before they escalate.
Strong written communication skills with the ability to document processes clearly and flag issues proactively.
Comfortable working asynchronously across time zones.
Comfort using AI tools and a willingness to adopt new AI-powered platforms as part of daily workflows.

Nice To Haves

Experience with BambooHR, Pinpoint, and/or Lattice is preferred.
Experience with SharePoint or similar content management and collaboration platforms is preferred.
Experience in software or technology companies is preferred.
Familiarity with multi-country employment contexts is preferred.
Experience with EOR providers (e.g. Deel) is preferred.
CIPD qualification or progress toward one is preferred.

Responsibilities

Maintain all employee data in BambooHR with accuracy, including new hires, terminations, status changes, compensation updates, and reporting structure changes
Conduct regular data audits to identify and correct inconsistencies, duplicates, and gaps; consolidate employee information from scattered sources into BambooHR as the single source of truth
Ensure accurate data flows between BambooHR, Pinpoint (ATS), and Lattice (performance); maintain employee files in compliance with applicable regulations
Handle all employee data in accordance with UK GDPR and applicable data protection legislation across jurisdictions; ensure personal data is collected, stored, and processed lawfully and with appropriate access controls
Execute payroll coordination across all jurisdictions by following established processes - preparing and submitting people data to Finance, third-party payroll providers, and employer of record (EOR) partners across North America, South America, EMEA, the Middle East, India, and APAC (new hires, terminations, compensation changes, bonuses, and stipends
Reconcile against BambooHR records and flag discrepancies to the Director for resolution
Serve as the first point of contact for routine employee payroll and benefits questions, escalating anything outside standard parameters
Execute end-to-end onboarding for all new hires, including system setup, background checks, benefits enrollment, orientation scheduling, and equipment coordination with IT
Process employee terminations, including system updates, final pay calculations, statutory notice requirements and legally required separation documentation across applicable jurisdictions, and exit logistics
Maintain and track onboarding plans with hiring managers; continuously improve onboarding and offboarding checklists based on feedback
Administer Pinpoint ATS, including job postings, candidate pipeline management, interview scheduling, and coordination with hiring managers and external recruiters
Send offer letters and process pre-hire documentation; maintain recruitment dashboards and report on pipeline metrics including time-to-fill, source effectiveness, and candidate volume
Maintain compensation data in auditable spreadsheets and systems; support the Director and VP during annual compensation and performance review cycles with data, reporting, and administrative execution
Use AI-powered tools and agents to streamline repetitive HR tasks such as data validation, document drafting, employee query triage, and report generation
Identify process inefficiencies and propose improvements, leveraging AI automation, system features, formulas, and workflow tools to reduce manual effort
Support the Director in evaluating and rolling out new AI tools within the People technology stack
Document all repeatable HR processes as clear, step-by-step SOPs; maintain the internal HR knowledge base so that processes are not dependent on any single person
Build and maintain reporting dashboards in Excel, BambooHR, and other tools covering headcount, turnover, time-to-fill, and compensation distribution; prepare ad hoc reports for leadership as requested
Use AI-assisted analytics and visualization tools to improve the speed and quality of people reporting
Travel to offices in other international locations to provide HR support as necessary or to attend events