Senior Payroll Tax Specialist

TriNet•Atlanta, GA

21h•Onsite

About The Position

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). They enhance business productivity by enabling clients to outsource their HR function to one strategic partner, allowing them to focus on operating and growing their core businesses. Their full-service HR solutions include payroll processing, human capital consulting, employment law compliance, and employee benefits such as health insurance, retirement plans, and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team, and their stock is publicly traded on the NYSE under the ticker symbol TNET. The Sr. Payroll Tax Specialist is responsible for providing timely and accurate support of multi-state payroll tax related activities.

Requirements

General education, vocational training and/or on-the-job training required
Typically 4+ years Payroll tax experience required
Strong attention to detail and ability to produce accurate, quality work product (Intermediate proficiency)
Excellent interpersonal and communication skills (Intermediate proficiency)
Strong analytical, organizational and problem-solving skills (Intermediate proficiency)
Proficient in Microsoft Office Suite (Intermediate proficiency)
Proficient understanding of US payroll tax including federal, state, and local laws and regulations (Intermediate proficiency)
Ability to maintain high level of confidentiality (Intermediate proficiency)
High commitment to professional ethical standards and a diverse workplace (Intermediate proficiency)
Ability to follow established procedures in a timely manner (Intermediate proficiency)

Nice To Haves

Certified Payroll Professional (CPP)-APA preferred
Fundamental Payroll Certificate preferred

Responsibilities

Partners with internal colleagues / clients / customers to resolve case creation/closure and Service Orders Case inquiries and follow up, email support and phone queue support
Resolves moderate complexity, high volume tasks related to workflow, as assigned
Communicates internally with colleagues and externally via client cases, email and telephone as primary customer support for Payroll Tax Compliance, Reporting, and W2 support
Works proficiently in Salesforce to document customer inquiries and resolution
Processes various data related tasks withing the Payroll Tax organization such as payments, reports, check requests, registrations, and filings.
Escalates identified customer concerns or tax changes to leadership
Helps support newer Specialists as a SME.
Performs other duties as assigned
Complies with all policies and standards