Senior Payroll Specialist I

Wrapbook•,

10d•$92,500 - $144,400•Remote

About The Position

Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A Capital. We have raised $130M and are in a strong financial position.

Requirements

5+ years of end-to-end, multi-state payroll processing experience
Advanced union expertise; ability to handle complex remittance and compliance issues independently
Experience in third-party payroll or entertainment/film industry payroll strongly preferred
Proficiency in Notion and Salesforce; intermediate Excel skills
Demonstrated ability to document processes clearly and maintain SOPs that others can follow without hand-holding
Strong communication and conflict resolution skills — comfortable working across teams and with external agencies
Proactive approach to AI tooling; comfortable adopting and applying new workflows to improve operational efficiency

Nice To Haves

FPC or CPP certification preferred

Responsibilities

Own end-to-end payroll remittance operations including corrections, reversals, overpayments, and contribution remittances — resolving cases within SLA with clear documentation throughout
Serve as an escalation point for complex union and agency issues; identify root causes of reporting discrepancies and coordinate resolution with appropriate payroll teams
Mentor team members on complex remittance and compliance matters, actively raising the skill level of those around you
Document and maintain SOPs, keeping them current, complete, and usable without additional coaching
Identify gaps in payroll operations processes and bring forward concrete recommendations for improvement
Partner cross-functionally on payment and client funding questions, system testing, and payroll-related project work
Leverage AI tools to optimize operational workflows and adopt emerging functionalities that improve team efficiency and accuracy
Proactively surface issues — with proposed solutions — and act as SME across teams to drive them to closure