Senior Payment Partnership Manager

EloTouch• Remote, Remote, US, Remote

1d•Onsite

About The Position

Elo is accelerating its global payments strategy and is hiring a Senior Payments Partnership Manager to lead all net new ecosystem growth, strategic outbound engagement, and market expansion initiatives across the global fintech landscape. This is a senior, high-impact role focused on building Elo’s payments footprint across acquirers, gateways, processors, ISVs, PayFacs, enterprise merchants, and emerging fintech innovators. This role is a payment partner maintenance function role; it is a strategic builder, responsible for identifying new opportunities, new partners, new revenue, new markets and growing existing relationships.

Requirements

At least 10 years of work-related experience in a business development or quota-carrying sales role, specifically in the payment industry, business development, partnerships, or related role.
Experience working with gateways, processors, acquirers, PayFacs, or ISVs
Strong technical understanding of payment certifications, EMV ecosystems, and hardware/ terminal workflows
Strong executive communication and fintech ecosystem literacy
Bachelor’s degree in business, Finance, Technology, or other related field from an accredited university.
Ability to travel unrestricted.

Nice To Haves

Master’s Degree highly preferred.
Deep understanding of payment processing, acquiring, merchant services, and payment technology ecosystems.
Proven success in developing and managing high-value partnerships from negotiation through launch and growth.
Strong technical understanding of payment hardware/software integration and certification processes.
Excellent communication, negotiation, and relationship management skills.
Ability to thrive in a fast-paced, cross-functional environment with a global scope.
Ability to effectively organize, prioritize, and accomplish multiple conflicting tasks
Ability to make intelligent, timely decisions and solve problems independently
Ability to develop and execute strategies in support of market segments, customers, and products consistent with the overall business plan.
Embraces a positive can-do attitude in all situations.
Ability to influence the decision-making process of key stakeholders.
Strong project management and negotiation skills.
Proficient computer skills (i.e. SFDC, PowerPoint, Excel, Word, Outlook)
Experience with CRM tools, such as SFDC and other like systems.
Entrepreneurial spirit.
Clear and concise communication skills (Customers, Sales, Operations, and Senior Management).
Demonstrated ability to collaborate cross-functionally and to influence without direct authority.
Exhibits a results-driven mindset with strong execution skills that ensure objectives are met.

Responsibilities

Deepen Senior and Executive level relationships at all major Acquirers, Processors, and Gateways to strategically position Elo Payment Hardware.
Build and execute outbound strategies to drive expansion of Elo Pay, Link, and Link + across global markets (NA, EMEA, APAC)
Maintain a robust sales pipeline with key partners, including ISVs, payment processors, gateways, acquirers, and financial institutions.
Managing complex, critical partner relationships by working across a broad set of areas and cross-functional teams both within Elo and with partners
Collaborate with sales, product management, engineering, and marketing teams to deliver go-to-market strategies, enablement tools, and joint value propositions.
Work closely with the ISV, RSM, ASM, and Solutions Architect teams to ensure a seamless transition from BD → Payment Partnership Manager → Certification → Scale
Monitor global industry trends, emerging payment technologies, and competitive landscape to inform strategy and maintain Elo’s market leadership.
Represent Elo at industry events, conferences, and partner meetings to promote Elo’s payment solutions.
Drive revenue growth through co-selling opportunities, joint marketing initiatives, and expanding existing partnerships. Other roles and duties as assigned by the manager.
Build business cases for new certifications, markets, and partnership categories
Deliver competitive insights on rival payment hardware ecosystem and partners
Identify partnership gaps and recommend new programs to accelerate global payment adoption
Collaborate with Product and Engineering to influence payment-focused roadmap priorities