Senior Patient Services Specialist - Radiology Oncology

Providence • Lacey, WA

4d • Onsite

About The Position

The front office will participate in a variety of patient and non-patient activities to assist the operations of Providence Regional Cancer System in providing a competent and caring environment for patients and their families. This position works under the direction and supervision of the Clinic Supervisor, Clinic Manager or appropriate staff to support in the delivery of cost-effective, clinically competent, reliable healthcare in a safe, respectful manner that ensures patient respect and dignity. Provide effective and efficient front office services to patients for all departments within Providence Regional Cancer System including but not limited to: Providence Medical Group, Providence Centralia Hospital Outpatient Infusion, Providence Centralia Hospital Outpatient Laboratory, Providence Centralia Hospital Diagnostic Imaging, Providence St. Peter Hospital Lymphedema, Providence Centralia Hospital Pharmacy, and Providence Integrative Cancer Care Program. Coordinate internal and external clinic phone communications among staff, patients and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; perform clerical, scheduling, and records activities in support of patients and staff. Participates as a fully engaged member of the care team, by demonstrated commitment to service and compassion for the patients of Providence and their families. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Centralia Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• H.S. Diploma or GED
• 1 year of Working in a medical setting
• Computer experience (word processing)

Nice To Haves

• Two years of community college/business school training
• Additional course work in business or health care related subjects
• Experience with electronic medical records
• Physician group practice

Responsibilities

• Coordinate internal and external clinic phone communications among staff, patients and providers
• Accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems
• Perform clerical, scheduling, and records activities in support of patients and staff
• Participates as a fully engaged member of the care team, by demonstrated commitment to service and compassion for the patients of Providence and their families.

Benefits

• Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED