About The Position

A Senior Patient Care Coordinator is responsible for the overall coordination of seamless care for patients. The role balances a complex daily workload with multiple conflicting priorities while providing superior customer service. The Senior PCC performs all duties in a manner that promotes the team concept and reflects the mission and values of the facility. This position is with Kadlec Regional Medical Center, part of Providence, whose culture emphasizes patient-focused, whole-person care, understanding, commitment, mutual respect, and empowering caregivers.

Requirements

  • At least 2 years of experience in a Patient Care Coordinator or customer service-type role.
  • At least 1 year in a Patient Care Coordinator-type role within Providence, or 2 years in an external administrative medical office-type role.
  • Complete ministry-required education and champion/development areas.

Responsibilities

  • Coordinate seamless care for patients.
  • Balance a complex daily workload and manage multiple conflicting priorities.
  • Provide superior customer service.
  • Perform duties in a manner that promotes teamwork and reflects the facility’s mission and values.
  • Complete ministry-required education and champion/development areas.

Benefits

  • Providence offers benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
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