Senior Patient Access Representative - PRN - 3:00 - 11:30 PM
Med-Metrix•Arlington, VA
•$19 - $22•Onsite
About The Position
The Senior Patient Access Representative will greet, schedule, meet and register patients in a friendly, courteous, and professional manner. The schedule for this role is 3-11:30 PM every other Saturday and Sunday.
Requirements
- High School Diploma or equivalent required
- 1 Year Office/Clerical experience in Healthcare field required
- Exemplary customer service skills, including the ability to negotiate and problem-solve
- Ability to communicate using clear and well organized oral and written techniques
- Strong Attention to detail
- Ability to work within deadlines with frequent interruptions
Nice To Haves
- College degree preferred
Responsibilities
- Answers and routes telephone calls and messages
- Coordinates insurance verifications and pre-authorizations
- Maintains medical records and prepares charts/paperwork
- Works effectively with insurance companies to obtain/verify pre-certification/ authorization for services
- Ability to understand/interpret documented clinical information and relay pertinent medical/clinical information to the insurance company
- Faxes pre-certification request form to insurance company
- Maintains files and security of confidential information utilizing host system to scan and input data as per established procedures
- Verifies medical insurance information and documents in scheduling/registration modules
- Accurately enters and updates patient data, and other general data, into the computer system
- Patient intake; insurance verification, notification of copays/patient liability and confirmation of demographics
- Maintain account work progress, including but not limited to updating authorization logs, account referral in EMR, authorization paperwork and issue reports
- Demonstrates knowledge of varied managed care insurance and regulatory guidelines
- Monitors waiting area and communicates with clinical staff of patient readiness
- Provides assistance as needed to physicians, Department Managers, and clinical staff
- Performs other duties as assigned
- Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
