Senior Partnerships Manager

Humanz • New York, NY

1d

About The Position

Humanz connects brands and creators through technology and influencer marketing. The U.S. team works with brands and creators across the North American market. The Senior Partnerships Manager will own brand relationships and lead organic influencer marketing campaigns for Humanz's U.S. business, combining strategic client management with hands-on campaign execution to help brands achieve business goals through effective creator partnerships and measurable results.

The role guides clients from initial brief through campaign delivery and reporting, leads performance conversations, and identifies opportunities to grow client relationships. It is a senior individual-contributor position for someone able to work independently, manage complex accounts, and exercise clear judgment in a fast-moving team.

Requirements

• At least 5 years of relevant experience in customer success, account management, brand partnerships, or influencer marketing, including direct ownership of client accounts.
• Hands-on experience managing influencer marketing campaigns end to end, on the brand or agency side.
• Experience working with U.S. brands and a strong understanding of the U.S. creator landscape.
• A track record of building long-term client relationships, delivering measurable campaign results, and identifying account growth opportunities.
• Strong knowledge of TikTok, Instagram, and YouTube, including creator formats, audience behavior, and platform trends.
• Confidence analyzing campaign performance, managing budgets, and turning data into practical recommendations.
• Excellent written and verbal communication, negotiation, and presentation skills, including experience advising senior client stakeholders.
• Strong organization and attention to detail, with the ability to manage competing priorities and deadlines independently.
• A proactive, solution-oriented approach and sound judgment when handling complex client or campaign situations.

Nice To Haves

• Experience in an influencer marketing agency or creator marketing platform.
• Experience with e-commerce campaigns, conversion measurement, or content amplification.
• Experience mentoring colleagues or improving account management and campaign processes.
• A degree in Marketing, Communications, Business, or a related field, or equivalent practical experience.

Responsibilities

• Own a portfolio of brand accounts as the primary point of contact and build trusted, long-term client relationships.
• Lead strategic conversations about campaign objectives, creator strategy, influencer budgets, and performance goals.
• Manage organic influencer campaigns end to end, from briefing and creator selection through negotiations, content approvals, launch, and reporting.
• Oversee multiple campaigns simultaneously, keeping budgets, deliverables, timelines, and content quality on track.
• Use engagement, conversion, and ROI data to make recommendations that improve campaign performance and client outcomes.
• Lead client presentations and performance reviews, communicating results, next steps, and opportunities.
• Identify upsell and cross-sell opportunities and partner with Sales to grow existing accounts.
• Anticipate campaign risks, handle client escalations, and coordinate solutions across internal teams.
• Work with Sales, Product, and Operations, sharing client and market feedback to improve delivery and platform capabilities.
• Contribute to account planning, revenue forecasting, and internal reporting.
• Share best practices and mentor less-experienced team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed