Senior, Operations Specialist
About The Position
The Senior, Operations Specialist for Collections provides advanced clerical and administrative support to departmental managers and assists in coordinating all aspects of daily operations. The role supports operational troubleshooting and communications, maintains department information and the office, and serves as the KRONOS proxy for daily updates for drivers and helpers. It uses Microsoft Suite and other software tools to manage tasks including procurement, time and attendance, safety incidents, contract labor, payments, and other financial activities. The specialist also assists with operational projects, communicates with customers about service issues, and communicates scheduling and work assignments to employees as needed. The position primarily operates in a professional office environment and routinely uses standard office equipment, including computers, phones, and copy machines. The expected base pay range is $22.00–$27.00; the specific offer may vary based on relevant experience, education, training, certifications, qualifications, and work location. WM describes itself as a provider of environmental solutions and highlights its commitment to sustainability, people, employee growth, and workplace inclusion.
Requirements
- High school diploma or GED (accredited).
- Two years of relevant work experience in addition to education requirements.
- Must be at least 18 years of age.
- Must be legally eligible to work in the country where the position is located.
Responsibilities
- Assist with troubleshooting and resolving safety, service, and operational issues.
- Maintain and distribute department-related information daily.
- Communicate with other supervisors and managers regarding operational matters.
- Maintain the office.
- Serve as the KRONOS proxy for daily updates for drivers and helpers.
- Use Microsoft Suite and additional software tools to manage daily tasks, including procurement, time and attendance, safety incidents, and contract labor.
- Assist with processing payments and other financial tasks as necessary.
- Assist with implementation of operational projects as needed.
- Communicate with customers about service issues as required.
- Communicate with employees about scheduling and work assignments as needed.
Benefits
- Medical, dental, and vision coverage.
- Life insurance and short-term disability.
- 401(k) with company matching.
- Stock purchase plan.
- Paid vacation, holidays, and personal days.
- Your Tomorrow Education Assistance Program.
- Paid on-the-job training.
- Discounted stock options.
- Dependent day care.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
