Senior, Operations Specialist

Waste Management, Inc. (WM) • Deerfield Beach, FL

7h • Onsite

About The Position

At WM, the Senior, Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations. This role involves troubleshooting and resolving safety, service, and operational issues, maintaining and distributing department-related information daily, communicating with other supervisors and managers on operational matters, maintaining the office, and serving as the proxy for KRONOS for all daily updates for drivers and helpers. The specialist will use Microsoft Suite and additional software tools to manage tasks such as procurement, time and attendance, safety incidents, and contract labor. They will also assist with payment processing and other financial tasks, support the implementation of operational projects, communicate with customers about service issues, and communicate with employees about scheduling and work assignments.

Requirements

• High School Diploma or GED (accredited)
• 2 years of relevant work experience (in addition to education requirements)
• Must be at least 18 years of age
• Legally eligible to work in the country where the position is located

Responsibilities

• Assists in troubleshooting and resolving safety, service, and operational issues.
• Maintains and distributes department-related information daily.
• Communicates with other supervisors and managers on operational matters.
• Maintains the office.
• Serves as the proxy for KRONOS for all daily updates for drivers and helpers.
• Uses Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor.
• Assists with the processing of payments and other financial tasks as necessary.
• Assists in the implementation of operational projects as needed.
• Communicates with customers about service issues as required.
• Communicates with employees about scheduling and work assignments as needed.

Benefits

• Annual Education Assistance Benefit
• Medical
• Dental
• Vision
• 401K with match
• Discounted stock options
• Dependent day care
• Stock Purchase Plan
• Company match on 401K
• Paid Vacation
• Holidays
• Personal Days

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees