Senior Operations Specialist, Order Management

Regeneron Pharmaceuticals

6d • $78,700 - $128,700 • Onsite

About The Position

Regeneron is seeking a Senior Supply Operations Specialist to join its IOPS Supply Chain team. The role manages receipt and fulfillment of Clinical and Commercial product orders, helping ensure timely patient access to medicines. It facilitates batch disposition, manages tolling relationships with external partners, and coordinates order tracking and delivery across Supply Chain, Manufacturing, Quality, Finance, and CMO teams. The position is based onsite in Troy, New York, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m.

Requirements

• Bachelor’s degree in Business, Supply Chain Management, or a Science discipline.
• At least 5 years of Supply Chain Management experience.
• Proficiency in MS Office, Excel, Oracle, PowerPoint, and Access Database.

Nice To Haves

• Pharmaceutical or biotechnology experience.
• Master’s degree.
• Knowledge of Lean or Continuous Improvement.
• APICS certification.

Responsibilities

• Facilitate the site batch disposition process, participate in functional batch disposition meetings, and drive batch-impacting events toward closure to ensure timely disposition of internal and external batches.
• Serve as the key point of contact for tolling relationships with external partners, implement Regeneron’s toll manufacturing processes, and maintain business relationships to support efficient product delivery against required schedules.
• Manage purchase order and order ticket acknowledgment and acceptance processes within agreed timelines; monitor milestones, identify risks, and coordinate cross-functional mitigation plans.
• Work with Supply Chain, DP Manufacturing, CMC-PM, Pack and Label, Finance, Tax, Quality, and Warehouse and Logistics teams to track and execute incoming customer orders.
• Establish and manage business intelligence reports communicating order status from receipt through implementation, and facilitate pipeline-status meetings with customers and stakeholders.
• Enable cross-site alignment between Rensselaer and Raheen by conducting gap analyses and driving actions to resolve identified misalignments.
• Communicate order status, constraints, and mitigation plans accurately and promptly to internal functional areas; report risks and follow appropriate escalation paths.

Benefits

• Competitive and comprehensive total rewards package, which may include annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, medical, dental, vision, life and disability insurance, paid time off, and family support benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior